Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Myesha Mckoy

Elizabethtown,NC

Summary

Self-motivated professional with extensive experience in guest services. Skilled in customer relations, recordkeeping, and problem-solving. Maintains a pleasant personality while greeting and communicating with others to foster a positive atmosphere.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Silver Sands Motel And Apartments
White Lake, NC
05.2020 - Current
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Explained policies and procedures to visitors.
  • Responded to inquiries and room requests made online, by phone, and via email.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Adhered to daily cleaning schedules and updated as needed based on demand.

Food Manufacturers

Taylor Manufacturing Inc
Elizabethtown, NC
09.2022 - 06.2023
  • Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
  • Inspected finished goods prior to shipment and ensured they met quality standards.
  • Measured and weighed items to meet quality standards and prevent waste.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Maintained accurate records of all materials used in the production process.

Education

High School Diploma -

Bladen Early College High School
Dublin, NC
06-2022

Associate of Science - Biology

Bladen Community College
Dublin, NC
05-2022

Associate of Arts - Liberal Arts and General Studies

Bladen Community College
Dublin, NC
05-2022

Skills

  • Task Delegation
  • Safe cleaning with chemicals
  • Cleaning and sanitization
  • Office Administration
  • Customer Service
  • Manufacturing

Languages

English
Professional

Timeline

Food Manufacturers

Taylor Manufacturing Inc
09.2022 - 06.2023

Front Desk Receptionist

Silver Sands Motel And Apartments
05.2020 - Current

High School Diploma -

Bladen Early College High School

Associate of Science - Biology

Bladen Community College

Associate of Arts - Liberal Arts and General Studies

Bladen Community College
Myesha Mckoy