Myeshea Gaines
Sylvester,GA
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
Walmart
10.2004 - Current
- Enhanced pharmacy efficiency by streamlining prescription processing and medication dispensing procedures.
- Reduced medication errors by implementing a meticulous double-check system for all prescriptions filled.
- Ensured patient safety with diligent monitoring of drug interactions and proper dosage instructions.
- Improved customer satisfaction, addressing concerns and answering questions about medications and health conditions.
- Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
- Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
- Provided excellent customer service at the point-of-sale counter, efficiently managing transactions while addressing patient inquiries.
- Expedited prescription refills requests by promptly contacting prescribers'' offices for authorization.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Supervised 6 pharmacy technicians and coordinated day-to-day assignments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Education
High School Diploma -
Worth County High School
Sylvester, GA06.1990
Skills
- Drug Inventory Control
- Drug storage procedures
- Intravenous admixture preparation
- HIPAA
- Insurance Billing
- New Hire Onboarding
- Order Verification
- Staff Development
- Problem-solving skills
- Inventory Management
- Drug Inventory Management
- Customer Service
- Patient Profile Setup
- Multitasking Abilities
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Lead Pharmacy Technician
Walmart
10.2004 - Current
High School Diploma -
Worth County High School
- CPhT - Certified Pharmacy Technician