Overview
Work History
Education
Skills
Certification
Timeline
Generic

Myeshea Gaines

Sylvester,GA

Overview

20
20
years of professional experience
1
1
Certification

Work History

Lead Pharmacy Technician

Walmart
10.2004 - Current
  • Enhanced pharmacy efficiency by streamlining prescription processing and medication dispensing procedures.
  • Reduced medication errors by implementing a meticulous double-check system for all prescriptions filled.
  • Ensured patient safety with diligent monitoring of drug interactions and proper dosage instructions.
  • Improved customer satisfaction, addressing concerns and answering questions about medications and health conditions.
  • Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
  • Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
  • Provided excellent customer service at the point-of-sale counter, efficiently managing transactions while addressing patient inquiries.
  • Expedited prescription refills requests by promptly contacting prescribers'' offices for authorization.
  • Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
  • Supervised 6 pharmacy technicians and coordinated day-to-day assignments.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.

Education

High School Diploma -

Worth County High School
Sylvester, GA
06.1990

Skills

  • Drug Inventory Control
  • Drug storage procedures
  • Intravenous admixture preparation
  • HIPAA
  • Insurance Billing
  • New Hire Onboarding
  • Order Verification
  • Staff Development
  • Problem-solving skills
  • Inventory Management
  • Drug Inventory Management
  • Customer Service
  • Patient Profile Setup
  • Multitasking Abilities

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Lead Pharmacy Technician

Walmart
10.2004 - Current

High School Diploma -

Worth County High School
  • CPhT - Certified Pharmacy Technician
Myeshea Gaines