MYIA ALLEN-MCGARY
Birmingham ,AL
Summary
Results driven professional with experience across subrogation, human resources, and billing operations, bringing a strong blend of compliance, case management, and people focused support. Proven ability to manage high volume workloads, maintain accurate and confidential records, and communicate effectively with internal teams and external partners. Skilled in investigation, documentation, onboarding support, and process improvement, with a consistent track record of contributing to operational efficiency and positive employee and client experiences.
Overview
8
8
years of professional experience
Work History
Subrogation Specialist
Allstate
Remote
06.2022 - 12.2025
- Increased recovery potential by accurately identifying liability and uncovering additional recovery opportunities through detailed claim investigations.
- Improved overall recoverability by designing targeted workflows that integrated claims data and legal insights, speeding up case progression and reducing cycle times.
- Strengthened legal defensibility of recovery demands by maintaining audit-ready case files with precise, compliant documentation.
- Reduced compliance risk by consistently meeting documentation, accuracy, and performance standards in a highly regulated environment.
- Streamlined subrogation processes by creating structured workflows that improved consistency, reduced delays, and enhanced team efficiency.
- Enhanced case management efficiency by organizing and prioritizing multiple cases in a metric-driven remote environment.
- Improved collaboration across internal teams, customers, and external partners through clear, professional communication.
- Reduced friction in claim resolution by ensuring all parties had accurate, timely information.
- Trained and mentored junior staff on best practices in subrogation procedures and compliance.
- Established relationships with external vendors, fostering collaboration on complex subrogation cases.
- Negotiated settlements with responsible parties, securing favorable outcomes for clients.
HR Payroll Specialist
Accenture
Remote
02.2019 - 01.2022
- Managed employee leave eligibility and compliance across federal, state, and company programs, reducing legal risk and ensuring consistent, defensible decisions.
- Led empathetic, clear employee communications on leave status, extensions, and return-to-work plans, strengthening trust and employee experience during critical moments.
- Partnered with healthcare providers and HR teams to obtain documentation and expedite approvals, minimizing delays and operational disruption.
- Ensured multi-state leave law compliance, adapting practices to state-specific requirements and protecting the organization from regulatory exposure.
- Advised leaders on accommodations and interactive processes, enabling successful return-to-work outcomes and reducing compliance risk.
- Streamlined leave administration processes, improving efficiency, accuracy, and audit readiness.
- Analyzed benefits usage and claim patterns to recommend plan adjustments, improving cost predictability and employee access to key services.
- Maintained confidential employee records in HR systems with rigorous attention to data integrity, ensuring audit readiness and compliance.
- Interpreted and applied labor law and company policy to resolve compliance issues, preventing regulatory risk and preserving fair workplace practices.
Billing Specialist
Grandview Medical Center
Birmingham, AL
01.2018 - 2019
- Reduced billing errors by maintaining highly accurate patient financial records across hospital and clinical settings.
- Protected patient privacy and organizational compliance by rigorously following confidentiality and billing regulations.
- Improved billing turnaround times by proactively resolving discrepancies with insurance providers and internal departments.
- Supported smoother revenue cycles by ensuring claims were processed correctly the first time.
- Strengthened coordination between billing, clinical teams, and insurance carriers, reducing delays and improving claim outcomes.
- Analyzed billing workflows to identify bottlenecks, redesigned procedures to reduce claim rework and achieve noticeable improvements in processing consistency.
- Remote
Education
ADVANCED DIPLOMA - undefined
Center Point High School
BS DEGREE - HR MANAGEMENT
Capella University
Skills
- HRIS & Employee Databases (Experienced), Microsoft Office & Remote Collaboration Tools (Experienced), Policy Documentation (Experienced), Data Entry & Record Accuracy (Experienced), Customer & Employee Support (Expert), Analytical & Problem-Solving Skills (Expert), Conflict Resolution, Employee Engagement, Data Analysis, Regulatory Compliance, Training & Development, Change Management
Timeline
Subrogation Specialist
Allstate
06.2022 - 12.2025
HR Payroll Specialist
Accenture
02.2019 - 01.2022
Billing Specialist
Grandview Medical Center
01.2018 - 2019
ADVANCED DIPLOMA - undefined
Center Point High School
BS DEGREE - HR MANAGEMENT
Capella University