Myisha Clayton
Meridian,MS
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
4
4
years of professional experience
Work History
Customer Service Manager
Taco Bell
Meridian
08.2020 - 09.2024
My position was to lead and make sure the orders are being handed out correctly
- Monitored staff performance to ensure adherence to customer service standards.
- Managed the development of a comprehensive knowledge base used by team members when responding to customers' queries.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
Education
High School Diploma -
Meridian High School
Meridian, MS05-2018
Skills
- One Call Resolution
- Schedule Coordination
- Project Management
- Complaint resolution
Timeline
Customer Service Manager
Taco Bell
08.2020 - 09.2024
High School Diploma -
Meridian High School