MYISHA ISIDORE
St.Thomas Pharmacy
Chalmette,LA
6
years of professional experience
Accomplished and certified Pharmacy Technician with over 5 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Work History
Certified Pharmacy Technician
2 Years 6 Months- Counted, measured and compounded medications following standard procedures.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Prior Authorization Pharmacy Technician
9 Months- Processed and submitted high-volume prior authorization requests for prescription medications through insurance portals, CoverMyMeds, fax, and electronic systems.
- Verified insurance eligibility, benefits, formulary requirements, step therapy, quantity limits, and coverage restrictions.
- Reviewed patient and medication information and gathered required clinical documentation to support authorization requests.
- Communicated with provider offices, pharmacists, insurance representatives, specialty pharmacies, and patients regarding authorization requirements and status.
- Monitored pending requests and conducted timely follow-up with insurance companies to obtain determinations.
Certified Pharmacy Technician
1 Year 1 Month- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted, measured and compounded medications following standard procedures.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Entered and processed patients' prescriptions into internal system.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Pharmacy Technician
6 Months- Counted, measured and compounded medications following standard procedures.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Pharmacy Technician
2 Months- Counted, measured and compounded medications following standard procedures.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Managed opening and closing duties for pharmacy.
Education
- Pharmacy (Pre-Pharmacy)
No Degree
Certificate of Completion - Pharmacy
- Honor Roll Fall 2021
- Awarded Perfect Attendance
- GPA: 3.00
High School Diploma
Skills
Pharmaceutical Calculations
Training and mentoring
Innovation and Creativity
Workflow Optimization
Conflict resolution techniques
Pharmacy law knowledge
Supply Restocking
Prescription Filling
Insurance Verification
Confidentiality and HIPAA
Team Collaboration
Timeline
Certified Pharmacy Technician
St.Thomas Pharmacy
04.2024 - CurrentRead More
Prior Authorization Pharmacy Technician
Gainwell Technologies
07.2023 - 04.2024Read More
Certified Pharmacy Technician
Ochsner Medical Center
11.2021 - 12.2022Read More
Pharmacy Technician
Walgreens Pharmacy
05.2021 - 11.2021Read More
Pharmacy Technician
CVS Pharmacy
03.2021 - 05.2021Read More
Phoenix High School
High School Diploma
Read More
Unitech Academy
Certificate of Completion from Pharmacy
Read More
Louisiana State University
from Pharmacy (Pre-Pharmacy)
Read More