Myisha Johnson
Hampton ,GA
Summary
Proven Medical Assistant with a track record of enhancing patient experience at United Hands by leveraging expertise in HIPAA Compliance and exceptional customer service skills. Increased patient satisfaction through effective communication and problem-solving. Skilled in medical terminology and technology, adept at identifying sales opportunities to improve service delivery.
Overview
10
10
years of professional experience
Work History
Medical Assistant
United Hands
10.2023 - 08.2025
- Interview patients and record their medical history.
- Measure patients' vital signs, such as their blood pressure and weight.
- Help physicians with patient examinations.
- Give patients injections or medications as directed by physicians and as permitted by state law.
- Schedule patient appointments.
Work From Home
Concentrix
11.2019 - 02.2020
- Listen to customers, understand their needs, and resolve customer issues.
- Utilize systems and technology to complete account management tasks.
- Recognize sales opportunity and apply sales skills to upgrade.
- Explain and position the products and processes with customers.
Call Center Representative
Convergys
04.2015 - 10.2016
- Listen to customers, understand their needs, and resolve customer issues.
- Utilize systems and technology to complete account management tasks.
- Recognize sales opportunity and apply sales skills to upgrade.
- Explain and position the products and processes with customers.
Education
Medical Assistant -
UEI College
Morrow, GA08.2024
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
Timeline
Medical Assistant
United Hands
10.2023 - 08.2025
Work From Home
Concentrix
11.2019 - 02.2020
Call Center Representative
Convergys
04.2015 - 10.2016
Medical Assistant -
UEI College
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