Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
Coordinated referrals to specialists as needed, following up with patients to confirm appointments and provide necessary information.
Beertender
Mano negra brewing CO.
05.2023 - Current
Duties at Mano negra are knowing what makes our drinks being able to lift and work at a fast paste, and fitting in with different cultures and making sure everyone is served correctly and making sure everyone has a good time
Barista
Gold Stripe Coffee Roasters
12.2022 - Current
As a Gold Stripe employee I had the duties of opening the courtyard and store, as well as closing
I learned about our options that We could give to the public including information that We could hand down to customer
And latte art!
Data Entry Clerk
Allied Compliance Services
11.2023 - 05.2024
Followed established procedures to enter and process data correctly.
Scanned documents and saved in database to keep records of essential organizational information.
Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
Managed incoming calls from patients, directing them appropriately while maintaining confidentiality at all times.
Sales associate
Sallys
05.2022 - 08.2023
As a Sally's employee I had the privilege of learning about the products we had in hand, and trying to match customers with what they needed
As well as trying to sell and up sell products by recommending tools that could be used
Selling a store credit card or recommending it
Opening and closing duties, dealing with register
Education
High School Diploma -
Denver City High School
Denver city
05.2021
Skills
Customer service
Patient confidentiality
Patient documentation
Scheduling
Payment collection
Insurance practices
Follow-up care
HIPAA protocol adherence
Patient satisfaction
Medical record requests
Document filing
Insurance verifying
Hobbies and Interests
Decorating
Listening to podcasts (Andy Frisella is a favorite)