Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mykah McQueen

Milton,FL

Summary

Dynamic customer service representative skilled in effective communication and conflict resolution. Proven track record of delivering exceptional service and fostering a collaborative team environment to achieve high customer satisfaction rates.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Kohl's
Pensacola, Florida
06.2026 - Current
  • Resolved customer complaints promptly, ensuring high levels of satisfaction.
  • Resolved customer issues promptly, ensuring high levels of satisfaction.
  • Assisted customers with product inquiries and selections, improving their shopping experience.
  • Collaborated with team members to streamline processes, enhancing overall customer experience.

Customer Service Representative

Home Depot
Tallahassee, Florida
01.2025 - 05.2026
  • Assisted customers via multi-line phone systems, effectively resolving inquiries to enhance overall experience.
  • Facilitated customer support through phone and in-store interactions, improving customer satisfaction.
  • Collaborated with cross-functional teams to align support strategies with organizational objectives.
  • Guided colleagues to promote a supportive and collaborative work environment.

Education

High School Diploma -

Hampton High School
Hampton, GA
06-2024

Associate of Applied Science -

Tallahassee Community College
Tallahassee, FL
08-2026

Skills

  • Customer service
  • Multi-line phone systems
  • Effective communication
  • Dispute mediation
  • Team collaboration
  • Problem solving
  • Time management

Timeline

Customer Service Representative

Kohl's
06.2026 - Current

Customer Service Representative

Home Depot
01.2025 - 05.2026

High School Diploma -

Hampton High School

Associate of Applied Science -

Tallahassee Community College
Mykah McQueen