Dynamic customer service representative skilled in effective communication and conflict resolution. Proven track record of delivering exceptional service and fostering a collaborative team environment to achieve high customer satisfaction rates.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Kohl's
Pensacola, Florida
06.2026 - Current
Resolved customer complaints promptly, ensuring high levels of satisfaction.
Resolved customer issues promptly, ensuring high levels of satisfaction.
Assisted customers with product inquiries and selections, improving their shopping experience.
Collaborated with team members to streamline processes, enhancing overall customer experience.
Customer Service Representative
Home Depot
Tallahassee, Florida
01.2025 - 05.2026
Assisted customers via multi-line phone systems, effectively resolving inquiries to enhance overall experience.
Facilitated customer support through phone and in-store interactions, improving customer satisfaction.
Collaborated with cross-functional teams to align support strategies with organizational objectives.
Guided colleagues to promote a supportive and collaborative work environment.