My'Kayla Roberson
Washington
Summary
Highly organized and adaptable with positive attitude. Familiar with medical terminology and healthcare protocols, proficient in administrative tasks and data entry. Committed to supporting healthcare teams and ensuring efficient unit operations.
Offering strong organizational skills and willingness to learn and grow in healthcare setting. Contributes basic understanding of medical terminology and healthcare protocols, combined with strong communication and multitasking abilities. Ready to use and develop administrative and data entry skills in Veterinary Asistant role.
Overview
3
3
years of professional experience
Work History
Unit Secretary
MedStar National Rehabilitation Hospital
04.2025 - Current
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Coordinated communication between healthcare staff, patients, and families to ensure clarity and support.
- Maintained accurate medical records and documentation in compliance with hospital protocols.
- Assisted in inventory management of office supplies and medical materials for unit functionality.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Frontdesk Monitor
Penn State Harrisburg Recreation
04.2024 - 02.2025
- Responded promptly to alarms or emergency situations according to protocol.
- Cleaned and maintained lobby and common areas by restocking supplies and watering plants.
- Maintained confidentiality of sensitive information at all times.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Cleaned, lubricated, and adjusted various types of machinery as required.
- Conducted routine inspections to ensure that all machines were functioning properly.
Camp Counselor
Adventures On The Hill
06.2024 - 08.2024
- Coordinated with other counselors and staff to adapt programs to weather conditions or other unforeseen circumstances.
- Led initiatives to promote diversity, equity, and inclusion within the camp community.
- Implemented behavior management techniques, fostering a respectful and positive environment.
- Recognized and implemented safety standards to minimize incidents or accidents.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
FOH Worker
Della Barba
10.2022 - 08.2023
- Adhered strictly to hygiene protocols while preparing meals or drinks.
- Packaged and bagged cooked food and prepared items.
- Communicated effectively with other team members to ensure smooth operation of restaurant activities.
- Explained menu items, took orders and delivered food courses according to instruction.
Education
Bachelor of Science - Accounting
Pennsylvania State University
University Park, PA05-2027
High School Diploma -
Eastern Senior High School
Washington, DC06.2023
Skills
- Strong organization
- Customer service expertise
- Problem-solving skills
- Front desk management
- Problem resolution
- Receipt handling
- Team collaboration
- Medical record management
- Patient scheduling
- Front desk operations
- Customer service orientation
- HIPAA compliance
Timeline
Unit Secretary
MedStar National Rehabilitation Hospital
04.2025 - Current
Camp Counselor
Adventures On The Hill
06.2024 - 08.2024
Frontdesk Monitor
Penn State Harrisburg Recreation
04.2024 - 02.2025
FOH Worker
Della Barba
10.2022 - 08.2023
High School Diploma -
Eastern Senior High School
Bachelor of Science - Accounting
Pennsylvania State University