Mykayla Sardina
Weatherford,TX
Summary
I am familiar with customer engagement and call control, I excel in high-pressure environments, during my time at Home Depot. With a know-how for team training and a skill in communication. I have patience in everything I do, and assigned with. I make sure that whatever I am tasked with gets done, and I am very reliable.
Overview
4
4
years of professional experience
Work History
Costumer Service
Home Depot
Lake Worth, TX
01.2023 - 08.2023
- Provided company information and answered questions via phone, email, or online chat.
- Answered questions in person as well. Handled situations they had with certain products, and ordered products they wanted to order via computer
- Managed high call volumes while maintaining a calm and professional attitude under pressure.
Sales Associate
Walmart
Azle, TX
10.2019 - 12.2022
- Organized racks and shelves to maintain store visual appeal, and engaging with customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Stocked merchandise, labeled items, and arranging according to size or color.
- I Assisted training new staff members on company policies, and how to complete task they were assigned
Education
High School Graduate -
Azle High School
Azle, TX07.2019
Skills
- Customer Engagement
- Call center experience
- Call Control
- Team training and development
- Customer Service
- Reliability
- Excellent Communication
- Understanding Customer Needs
- Calm Under Pressure
Timeline
Costumer Service
Home Depot
01.2023 - 08.2023
Sales Associate
Walmart
10.2019 - 12.2022
High School Graduate -
Azle High School