Mykel FINWICK
Blue Springs,MO
Summary
Resourceful and experienced General Manager with 15+ years of experience in restaurant management, driving business growth, and improving profitability. Proven in managing teams, developing strategic plans, and ensuring compliance with health and safety regulations. Skilled in inventory control, budgeting, and sales management. Proficient in restaurant operations, including guest services, food safety, and culinary experience.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work History
General manager
Arbys
Belton, MO
09.2023 - Current
- Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
- Developed and implemented strategic plans to drive business growth and increase profitability
- Established strong relationships with key stakeholders such as suppliers, vendors, and customers to enhance business partnerships
- Analyzed market trends and competitor activities to identify opportunities for improvement and innovation
- Managed inventory levels to optimize stock availability while minimizing carrying costs
- Created employee schedules that ensured adequate staffing levels during peak hours while controlling labor costs
- Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback
- Developed training programs to enhance employee skills in areas such as customer service, product knowledge, and sales techniques
- Ensured compliance with health and safety regulations by conducting regular inspections and implementing corrective actions when necessary
- Resolved customer complaints promptly and effectively to maintain high levels of customer satisfaction
- Collaborated with the finance department on budgeting processes to achieve financial objectives
Executive Chef
Warrensburg R6 School districts
Warrensburg, MO
01.2021 - 10.2023
- Developed and implemented cost-effective strategies to optimize food purchasing, reducing expenses by 65% while maintaining high quality standards
- Trained and mentored junior chefs on proper cooking techniques, menu development, and adherence to health and safety regulations
General Manager
McDonald's
Harrisonville, MO
01.2012 - 01.2022
- Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
- Implemented cost-saving measures that resulted in a 45% reduction in operational expenses
- Developed and implemented strategic plans to drive business growth and increase profitability
- Led a team of 100 employees, providing guidance, training, and support to ensure high levels of productivity and performance
Education
Associate's degree - Managment
Hamburger universities
Chicago, ILHuman Relations And Public Safety - Technical Writing
Emporia State University
Emporia, KS 08.1993 - 07.1999
Medical Assistant
NS HILLYARD AVTS
Saint Joseph, MO 08.1997 - 05.1999
Skills
- Team Management
- Event Planning
- Restaurant Management
- Assistant Manager Experience
- Food Safety
- Guest Services
- Business Development
- Quality Assurance
- Forecasting
- Operations Management
- Sales Management
- Purchasing
- Financial Report Writing
- Merchandising
- Inventory Control
- Retail Sales
- Human Resources
- Supervising Experience
- Labor Cost Analysis
- Payroll
- Management
- Sales
- Profit & Loss
- Culinary Experience
- Recruiting
- Microsoft Word
- Pricing
- Retail Management
- Kitchen Management Experience
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
General manager
Arbys
09.2023 - Current
Executive Chef
Warrensburg R6 School districts
01.2021 - 10.2023
General Manager
McDonald's
01.2012 - 01.2022
Medical Assistant
NS HILLYARD AVTS
08.1997 - 05.1999
Human Relations And Public Safety - Technical Writing
Emporia State University
08.1993 - 07.1999
Associate's degree - Managment
Hamburger universities