Mykerria Hicks
Lake City,FL
Summary
I am a highly motivated team player seeking an opportunity to expand my knowledge and growth. I take pride in my work ethics and value constructive criticism as I receive it as a way to grow and learn new ideas. I possess numerous interpersonal skills such as being dependable, flexible, have patience and professionalism. Communicate effectively with diverse backgrounds and cultures. Highly-skilled phlebotomist with 1 year of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomist
Steady Hand Phlebotomy Mobile Labs
Gainesville, FL
02.2023 - Current
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Nursing Assistant
Department Of Veterans Affairs
Lake City, FL
04.2023 - 04.2024
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Receptionist/ Secretary
Global Transaction Services
03.2017 - 01.2018
- It was my duties to answer calls providing superior customer service, transfer calls based on the client’s need
- Order office supplies, pull data for reporting, disburse reports to management, place calls to collect payments and provide confirmation numbers, make payment arrangements with clients and any other additional tasks assigned by management.
Walmart Supercenter Cashier/ Sales Associate
08.2016 - 02.2017
- I was responsible for welcoming customers, maintaining a safe work environment, provide direction to customers for goods and services, operating cash registers, assisting with self-checkout, keep area clean and presentable, answer customer questions, be available to assist associates across the store as needed, collecting payments, using scanning devices, accepting customer returns, and maintaining correct amount of currency at all times based on transactions.
Education
Certified Nursing Assistant -
Gator CNA
Gainesville, Florida01.2020
Graduate, Diploma -
Columbia High School
Lake City, Florida01.2016
Skills
- Medical Terminology
- Knowledgeable of Infection Control
- Strong attention to Detail
- Venipuncture
- Order of draw
- Properly know how to draw blood 3 ways
- successfully performed over 500 venipunctures
Certification
BLS & CPR Certification, 2020
- PT - Phlebotomy Technician
References
- Tecilla Hicks, Advanced Medical Support Assistant, (386)-867-7042
- Shana Lecounte, Tax Specialist, (386)-262-7214
- Athena Stone, Lead Phlebotomist (352)-263-4954
Timeline
Nursing Assistant
Department Of Veterans Affairs
04.2023 - 04.2024
Phlebotomist
Steady Hand Phlebotomy Mobile Labs
02.2023 - Current
Receptionist/ Secretary
Global Transaction Services
03.2017 - 01.2018
Walmart Supercenter Cashier/ Sales Associate
08.2016 - 02.2017
Certified Nursing Assistant -
Gator CNA
Graduate, Diploma -
Columbia High School