My’kiyla Robinson
Pensacola,FL
Summary
As a team leader, my primary objective is to support the functioning of business operations by looking to apply proven skills in time management, problem-solving and team motivation to successfully lead sales teams and reach departments goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
Metro by T-Mobile
Pensacola, FL
04.2024 - 09.2024
Shift leader
Cava
02.2023 - 04.2024
- Responsible for providing direction and feedback to workers during shift
- Train and coach new employees
- Communicate with customers about orders, complaints or compliments while providing exceptional customer service
- Cleaning and organizing eating, service and kitchen areas
Retail Associate
Walmart
04.2022 - 08.2022
- Responsible for entry level inventory management
- Respond to questions, direct customers to merchandise within the store, and educating customers about current promotions
- Assist customers in the store and on the phone
- Implemented new procedures and technologies that improved efficiency and streamlined operations
- Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores
Education
High school -
Pine Forest High School
Skills
- Time management
- Speed and efficiency
- Team oriented
- Communication
- Problem-solving
- Upselling
- Cash register operation
- Friendly and outgoing
Leadership Experience
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
Communication Skills
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Timeline
Sales Associate
Metro by T-Mobile
04.2024 - 09.2024
Shift leader
Cava
02.2023 - 04.2024
Retail Associate
Walmart
04.2022 - 08.2022
High school -
Pine Forest High School