Mylasia Bridgewater
Coral Springs,FL
Summary
Productive call center representative with 17 years of experience building rapport with clients and providing quality support. Gifted in answering large volume of customer calls and exceeding revenue goals. Recognized for consistently meeting sales goals. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
9
9
years of professional experience
Work History
New/Used Car Sales Consultant
Land Rover of Orlando
Orlando, FL
01.2023 - Current
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
- Maintained up-to-date database of sales contacts and customer information.
Marketing Executive
Wyndham Vacation Ownership
Orlando , FL
01.2020 - 12.2022
- Provided accurate information regarding products and services while upselling additional products when appropriate
- Assisted customers in selecting appropriate vacation packages for their needs.
- Delivered top quality customer service, growing loyal client base.
- Conversed with customers to determine destination, mode of transportation and accommodations.
- Developed and implemented negotiation strategies to achieve desired outcomes.
- Followed up with customers to build long-term relationships and successful referrals.
New Car Sales Representative
Gunther Volkswagen of Coconut Creek
Coconut Creek, FL
01.2016 - 01.2020
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Contacted new and existing customers to outline benefits of products.
- Consistently exceeded quotas by pursuing and closing sales.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Associate of Science - Health Sciences
Broward College
Fort Lauderdale, FL08.2016
Skills
- Sales CLOSER
- Product and Service Knowledge
- Inside and Outside Sales
- Negotiation Tactics
Timeline
New/Used Car Sales Consultant
Land Rover of Orlando
01.2023 - Current
Marketing Executive
Wyndham Vacation Ownership
01.2020 - 12.2022
New Car Sales Representative
Gunther Volkswagen of Coconut Creek
01.2016 - 01.2020
Associate of Science - Health Sciences
Broward College
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