Mylasia Livingston
Trenton,NJ
Summary
Experienced Store Lead with proven ability to manage daily operations and lead team members. Skilled in inventory management, customer service, and sales strategies. Demonstrates strong organizational skills and ability to achieve store goals. Successfully contributed to business growth and increased customer satisfaction in previous roles.
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Ft Store-Lead
Dollar General
Morrisville, Pennsylvania
04.2024 - Current
- Assisted in hiring and training new employees.
- Monitored store performance metrics, such as sales, profitability, and customer satisfaction.
- Conducted daily store operations including opening and closing procedures, cash handling, register operations, and inventory management.
- Resolved customer complaints in a timely manner.
- Handled cash reconciliation at end of shift.
Companion Caregiver
Executive Home Care of Princeton
Lawrence, New Jersey
12.2022 - 11.2023
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, grooming, dressing, and meal preparation.
- Transported clients to medical appointments, errands, and social engagements.
- Accompanied clients on walks outdoors for exercise and fresh air.
- Gave medication reminders according to prescribed instructions.
- Maintained a clean, safe environment for clients by performing light housekeeping tasks such as laundry, vacuuming, dusting.
- Scheduled doctor's appointments and other necessary services for the client.
- Improved patient outlook and daily living through compassionate care.
Security Officer
Allied Universal Security Services
Morrisville, PA
06.2021 - 11.2022
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Guarded restricted areas to prevent unauthorized entry.
Call Center Representative
Navient
New Jersey , NJ
01.2021 - 06.2021
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
- Developed effective working relationships with team members across multiple departments.
- Attended regular training sessions on updates and changes within the industry or organization.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Processed orders, forms, applications, and requests accurately and efficiently.
- Maintained records of customer interactions, transactions, comments, and complaints.
Cook/Server/Cashier
TCNJ
Lawrence, NJ
09.2016 - 05.2019
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Organized storage areas for efficient usage of space.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Used standardized recipes and other instructions to prepare food.
- Grilled and deep fried various foods from meats to potatoes.
Education
High School Diploma -
Trenton Central High
Trenton, NJ06-2009
Skills
- Staff training and development
- Employee engagement
- Goal setting and achievement
- Budgeting and financial management
- Sales floor oversight
- Customer loyalty and retention
- Multitasking and organization
- Loss prevention
- Customer service
- Employee management
- Team building and leadership
- Documentation and reporting
- Flexible schedule
- Employee training
- Store opening and closing
- Operations management
- Store maintenance
- Team leadership
- Retail merchandise quality standards
- Restocking oversight
- Problem-solving
Timeline
Ft Store-Lead
Dollar General
04.2024 - Current
Companion Caregiver
Executive Home Care of Princeton
12.2022 - 11.2023
Security Officer
Allied Universal Security Services
06.2021 - 11.2022
Call Center Representative
Navient
01.2021 - 06.2021
Cook/Server/Cashier
TCNJ
09.2016 - 05.2019
High School Diploma -
Trenton Central High