Myles Campbell
Tuscaloosa
Summary
Dynamic customer service professional with a proven track record at Target, excelling in guest relations and problem-solving. Gained leadership experience at Publix by delegating responsibilities to a team of 8-10 cashiers and store attendants whilst achieving ultimate customer gratification. Recognized for exceptional communication and strong empathy, enhanced customer satisfaction and loyalty. Proficient in POS systems, I streamline transactions and foster a collaborative team environment, ensuring a seamless shopping experience.
Overview
5
5
years of professional experience
Work History
Guest Advocate
Target
04.2024 - Current
- Assisted guests with product inquiries, ensuring exceptional customer service and satisfaction.
- Processed transactions efficiently using POS systems to maintain smooth checkout experiences.
- Resolved guest issues promptly, employing problem-solving skills to enhance overall shopping experience.
Receptionist
3Ddance
04.2023 - 05.2024
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Coordinated communication between clients and staff, enhancing service efficiency and client satisfaction.
Volunteer
Tuscaloosa Metro Animal Shelter
05.2023 - 10.2023
- Provided daily care for shelter animals, ensuring health and well-being through regular feeding and exercise.
- Maintained cleanliness of animal enclosures, adhering to safety and sanitation protocols to prevent disease transmission.
- Supported veterinary staff during routine check-ups by preparing necessary materials and assisting with basic procedures.
Customer Service Staff Member
Publix
09.2020 - 01.2023
- Resolved customer inquiries and complaints efficiently, enhancing customer satisfaction and loyalty.
- Collaborated with team members to optimize service delivery and improve operational workflows.
- Trained new staff on customer service protocols and company policies, fostering a knowledgeable team environment.
Education
Bachelor of Science - Human Environmental Sciences, Minor in Psychology
The University of Alabama
Tuscaloosa, AL08-2025
Skills
- Customer Service Operations
- Interpersonal Communication
- Collaborative Problem Solving
- Logical Reasoning
- Sourcing
- Point of Sales Systems
- Adaptive Leadership
- Screening Resumes
Timeline
Guest Advocate
Target
04.2024 - Current
Volunteer
Tuscaloosa Metro Animal Shelter
05.2023 - 10.2023
Receptionist
3Ddance
04.2023 - 05.2024
Customer Service Staff Member
Publix
09.2020 - 01.2023
Bachelor of Science - Human Environmental Sciences, Minor in Psychology
The University of Alabama
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