Taylor Miller
Keizer,OR
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Guest Advocate
Target
07.2021 - Current
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier/Server/Expo/Cook
Chicken Shack
08.2020 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Elementary Education
Chemeketa Community College
Salem, OR06.2023
Skills
- Cash Register Operations
- Exceptional Communicator
- Customer Service
- Guest Interaction
- Effective Customer Communication
- Problem-Solving Skills
- Public Speaking
- Staff Training
- Team Leadership
Timeline
Guest Advocate
Target
07.2021 - Current
Cashier/Server/Expo/Cook
Chicken Shack
08.2020 - 07.2021
Elementary Education
Chemeketa Community College
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