Summary
Overview
Work History
Education
Skills
Timeline
Generic

Myles Despres

Peabody

Summary

Proven ability to manage critical incidents and prioritize responses, as demonstrated at Peabody Police. Skilled in data entry and active listening, I excel in high-pressure environments, ensuring effective communication and collaboration. Enhanced team performance through regular training, significantly improving emergency response outcomes. Attentive Police Dispatcher bringing [Number] years of experience prioritizing emergency calls to dispatch appropriate services. Calm, compassionate, and kind professional with in-depth knowledge of multi-line telephone systems and basic office equipment. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel. Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community. Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies. Certified [Job Title] offers demonstrated communication and multitasking abilities. Knowledgeable about documentation and dispatching systems. Works great under pressure and remains calm during emergencies. Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel.

Overview

1
1
year of professional experience

Work History

Police Dispatcher

Peabody Police
03.2024 - Current
  • Coordinated multi-agency responses for large-scale incidents, resulting in effective resource allocation and successful outcomes.
  • Handled sensitive situations with professionalism, maintaining confidentiality while collecting necessary information from callers for effective intervention.
  • Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events.
  • Maintained a calm and reassuring presence during high-pressure situations, ensuring clear communication between callers, officers, and other agencies involved in emergency response.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Improved communication between officers and dispatchers through regular training sessions on radio etiquette.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Promoted a positive work environment by fostering collaboration among team members and encouraging open communication channels within the department.

Wait Staff Member

Corinthian Yacht Club
05.2023 - 10.2023
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
  • Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.

Education

High School Diploma -

North Shore Technical High School
Middleton, MA
05.2020

Skills

  • Public Safety Awareness
  • Data Entry
  • Incident Prioritization
  • Information Gathering
  • Typing Speed
  • Records Maintenance
  • Problem-Solving
  • Time Management
  • Multitasking
  • Critical Thinking
  • Active Listening
  • Decision-Making

Timeline

Police Dispatcher

Peabody Police
03.2024 - Current

Wait Staff Member

Corinthian Yacht Club
05.2023 - 10.2023

High School Diploma -

North Shore Technical High School
Myles Despres