Myles Fladger
Hackensack,NJ
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
11
11
years of professional experience
Work History
Asset Protection Specialist
Home Depot
02.2023 - Current
- Enhanced asset protection by implementing advanced security and surveillance systems.
- Reduced inventory shrinkage through strategic planning and diligent monitoring of high-risk areas.
- Improved store safety by conducting regular risk assessments and addressing potential hazards promptly.
- Increased employee awareness of loss prevention strategies through comprehensive training programs.
- Conducted thorough investigations into suspected cases of internal theft, leading to the resolution of multiple incidents.
- Maintained a professional demeanor when interacting with customers, employees, and law enforcement officials during investigations or incidents.
Order Fulfillment Associate
Home Depot
07.2020 - 01.2023
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
- Reduced order processing time by consistently maintaining a clean and organized workspace.
- Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
Package Handler
Fed Ex Ground
06.2020 - 07.2020
- Responsible for loading/unloading packages onto/off of appropriate trailer by scanning, lifting, carrying, pushing, and pulling packages up to 100 lbs. in weight safely and efficiently.
- Required to read labels, verify numbers, and carry out work instructions while achieving required productivity metrics.
- General housekeeping tasks including sweeping, unpacking, and “detrashing” of vehicles and/or shipments.
- Attend safety meetings as required and notify management immediately of any unsafe working conditions.
- May assist in the orientation of new hire package handlers.
- Other duties as assigned.
Camp Counselor
Camp Olmsted
06.2013 - 08.2015
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Education
Associate of Arts - Sports Management
Bergan County College
Hackensack, NJ08.2026
High School Diploma -
Bloomfield High School
Bloomfield, NJ06.2018
Skills
- Security Management
- Access Control
- Risk Management
- Background Checks
- Problem Solving
- Time Management
- Customer Service
- Social Media Promotion
- Organizational Skills
- Positive Reinforcement
- Team Leadership
- Activity Planning
Timeline
Asset Protection Specialist
Home Depot
02.2023 - Current
Order Fulfillment Associate
Home Depot
07.2020 - 01.2023
Package Handler
Fed Ex Ground
06.2020 - 07.2020
Camp Counselor
Camp Olmsted
06.2013 - 08.2015
Associate of Arts - Sports Management
Bergan County College
High School Diploma -
Bloomfield High School
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