Myles Hall
Mount Olive
Summary
Proactive leader with a strong background in staff development and training. Known for implementing effective processes that enhance workflow efficiency and elevate customer service standards, ready to contribute to organizational success. Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Starbucks
Birmingham, AL
10.2021 - 03.2026
- Supervised daily operations, ensuring team adherence to quality standards and service protocols.
- Managed inventory levels, coordinating restocking efforts to minimize waste and maintain product availability.
- Implemented process improvements that enhanced workflow efficiency during peak hours.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Manager
Chick-fil-A
Gardendale, AL
07.2017 - 10.2021
- Led initiatives to streamline workflows, improving order accuracy and speed of service
- Managed inventory levels, reducing waste through effective stock control measures
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Education
Associate of Science - Kinesiology
Jefferson State Community College
Birmingham, AL05.2028
High School Diploma -
Gardendale High School
Gardendale05.2020
Skills
- Employee training
- Training and mentoring
- Cash handling expertise
- Staff development
- Operations management
- Conflict resolution techniques
- Business development
- Shift reporting
- Team leadership
- Team supervision
Timeline
Shift Supervisor
Starbucks
10.2021 - 03.2026
Manager
Chick-fil-A
07.2017 - 10.2021
Associate of Science - Kinesiology
Jefferson State Community College
High School Diploma -
Gardendale High School