Experienced Retail Sales Associate with a proven track record of exceeding sales targets and delivering exceptional customer service. Expert in building strong relationships and driving revenue growth through extensive product knowledge. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Breitling
St. Thomas, US Virgin Islands
01.2023 - Current
Achieved top sales performance by building strong customer relationships and exceeding targets
Collaborated with team members to optimize store layout for increased efficiency
Executed creative merchandising strategies to drive product visibility and attract customers
Provided exceptional customer service by actively listening and addressing client needs
Proficient in point-of-sale systems for efficient transactions and inventory management
Skilled in upselling products and meeting sales goals to drive revenue for the store
Experienced in handling customer inquiries and resolving issues to ensure customer satisfaction.
Assisted customers with finding the right product for their needs.
Provided product information and answered customer questions.
Demonstrated knowledge of store products and services.
Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Greeted customers upon entering the store and provided assistance.
Completed transactions in an efficient manner while providing excellent customer service.
Handled customer complaints in a professional manner.
Offered suggestions for additional items that may be of interest to customers.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Construction Assistant
Trane Inc.
Columbia, SC
06.2021 - 08.2021
Conducted site visits to ensure safety compliance and quality standards.
Organized construction equipment and supplies for job sites.
Monitored progress of projects and reported any issues to management.
Inspected completed work to ensure it met all specifications.
Assisted in the development of cost estimates for projects.
Communicated effectively with clients, contractors, architects, engineers..
Ensured that all required permits were obtained prior to commencing work.
Scheduled inspections by local authorities when necessary.
Developed relationships with suppliers to obtain best prices for materials.
Resolved customer complaints related to construction matters promptly.
Assisted in developing strategies for efficient completion of projects.
Helped in setting up and dismantling scaffolding and temporary structures.
Participated in team meetings to understand project objectives and timelines.
Prepared and maintained detailed work logs and reports for project documentation.
Assisted skilled workers with plumbing, electrical, and carpentry tasks.
Contributed to quality control checks to ensure construction meets standards.
Assisted in conducting safety drills and emergency evacuation exercises.
Model
Self-Employed
Dedicated and versatile modeling with extensive experience in runway, print, and media shoots
Proficient in posing, communicating brand vision, and collaborating with photographers and stylists to achieve exceptional results.
Collaborated with photographers to create poses that best showcased products or concepts while maintaining a professional demeanor.
Developed creative ideas for photo shoots that highlighted the clothing in an attractive manner.
Worked closely with art directors to ensure that the vision of the brand was accurately portrayed through modeling.
Stayed up-to-date on fashion trends by attending shows and reading industry publications regularly.
Managed time efficiently in order to complete multiple assignments within deadlines.
Kept abreast of new products launched by clients in order to promote them appropriately during photoshoots.
Upheld high standards of professionalism in high-stress environments.
Increased social media presence to promote specific brands and products.
Arrived early for shoots to give extra time for hair, makeup, and styling.
Education
WestWood Highschool
06.2022
Skills
Customer service
Product knowledge
Sales techniques
Cash handling
Inventory management
Money Handling
Customer Assistance
Upselling strategies
Problem-Solving
Retail Sales
Promotional Events
Positive and professional
Suggestive Selling
Product Demonstrations
Product Recommendations
POS System Operation
Sales expertise
Merchandise Display
Customer Engagement
Phone Etiquette
Flexible Schedule
Independent judgement
Time Management
Teamwork
Teamwork and Collaboration
Conflict Resolution
Trend Awareness
Relationship Building
Accomplishments
Consistently surpasses sales target.
Received achievement awards and honor awards in high school.
Acknowledged by the governor of South Carolina in two separate letters for achievements.
Involved in OBAP (Organization of Black Aerospace Professionals) which familiarized me with aviation and marketing aspects.
Location
St. Thomas, USVI
Certificationscourses
Breitling Captain of training courses
Honorary high school awards
Languages
English
Certification
Breitling certificate challenge training for professionals June 2024
Breitling certificate challenge training for professionals April 2nd 2024
OBAP( Organization of Black Aerospace Professionals) Pilot/Engineering professional