Myles Martinez
Colorado Springs,CO
Summary
Analytical professional with expertise in data analytics and bilingual communication. Exceeded sales expectations for high-ticket clients in consumer and business sectors. Enhanced customer relations and resolved complex issues efficiently. Developed impactful reports and maintained high data management standards, driving improved operational performance.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Business Account Manager
T-Mobile
Irving, Texas
07.2025 - Current
- Surpassed monthly and annual sales targets through strategic selling and contract negotiation.
- Developed and executed comprehensive sales strategies to maximize performance.
- Managed key accounts and fostered client relationships, contributing to revenue growth.
- Utilized CRM tools to enhance client engagement and support business expansion.
- Monitored sales floor activity to identify and leverage opportunities for volume increases.
Regional Operations Specialist
Spectrum
Frisco, Texas
03.2024 - 07.2025
- Collaborated with field technicians on outages across regions to resolve high-risk tickets effectively.
- Utilized computer systems for efficient data entry, tracking, and management of driver information.
- Created and updated reports and spreadsheets to monitor data entry progress.
Account Manager, Team Lead
AT&T
Allen, Texas
01.2020 - 03.2024
- Consistently exceeded monthly quotas with a demonstrated history of sales success.
- Developed effective sales strategies to increase product visibility in the market.
- Conducted regular meetings to review account performance and address concerns, strengthening client relationships.
- Analyzed customer data to uncover sales opportunities, driving targeted outreach efforts.
- Educated customers on product features and benefits, enhancing their purchasing confidence.
Retail Sales Associate/Assistant Store Manager
AT&T
Fort Worth, Texas
08.2018 - 12.2019
- Monitored sales floor to assist customers and coordinate merchandise replenishment effectively.
- Maintained comprehensive knowledge of current merchandise, sales, and promotions.
- Resolved customer inquiries and complaints promptly to enhance satisfaction and foster loyalty.
- Enforced high customer service standards while resolving issues to maintain quality service.
- Developed and implemented effective training programs for new employees.
- Led team meetings to review project status, address issues, and foster collaboration.
Education
High School Diploma -
V.R Eaton High School
Haslet06-2018
Bachelor of Arts - Business And Marketing
University of Arizona Global Campus
Chandler, AZSkills
- Sales strategy
- Business Development
- Data analytics
- Customer relations
- Marketing
- Microsoft Office proficiency
- Bilingual communication
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- Linux
- SQL
- Python
- Microsoft Office/Windows
Accomplishments
- 2018 - Rookie of the Year
- 2018 - Summit Winner
- 2019 - Assistant Manager President Club Winner
- 2025 - 6x 21 Club Winner
Languages
Spanish, Bilingual
Timeline
Business Account Manager
T-Mobile
07.2025 - Current
Regional Operations Specialist
Spectrum
03.2024 - 07.2025
Account Manager, Team Lead
AT&T
01.2020 - 03.2024
Retail Sales Associate/Assistant Store Manager
AT&T
08.2018 - 12.2019
High School Diploma -
V.R Eaton High School
Bachelor of Arts - Business And Marketing
University of Arizona Global Campus