Myles Powell
Independence,Missouri
Summary
Dependable team leader providing efficient support to staff, and high quality service to customers and patients. Adaptable professional with a knack for personal development and team collaboration, ready to take on any task. Always looking for ways to improve team and customer experiences. One of the ways I have exhibited this in the past, was when I personally redesigned the POS layout for my previous store to increase employee work-flow efficiency and reduce inventory discrepancies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Eeroma Resources LLC
Kansas City, KS
01.2019 - 03.2023
- Complied with all guidelines and performed hands-on nursing care to clients under RN supervision
- Established relationships with clients, caregivers and healthcare professionals to promote patientsʼ personal care plan goal achievement
- Performed patient assessments, documented vital signs, and reported change to supervisors
Budtender
Nature Med
Independence, MO
12.2022 - 03.2023
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
Supervisor
Nature Med
Independence, Mo
12.2022 - 10.2024
- Reduced wait times for customers by implementing a streamlined check-in process and improving workflow efficiency.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Facilitated regular team meetings to discuss operational updates, share information about new products or promotions, and foster open communication among staff members.
- Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Bachelor Of Science And/with Education Degree - History Teacher Education
University of Central Missouri
Warrensburg, MOHigh School Diploma -
Lee's Summit North High School
Lee's Summit05.2017
Skills
- Task Delegation
- Staff Management
- Retail Operations Management
- Customer Relationship Management (CRM)
- Meeting facilitation
- Microsoft Office expertise
- Team Leadership
- Teamwork and Collaboration
- Computer Skills
- Multitasking Abilities
- Decision-Making
- Professional and Courteous
- Excellent Communication
- Conflict Resolution
- Stock replenishment
- Order Processing
- Inventory Audits
- Maintaining stock levels
- Inventory reporting
Accomplishments
- Promoted to supervisor at previous job within 3 months of hire
- Awarded Regional EOM
Certification
Missouri Metrc Certified
Timeline
Budtender
Nature Med
12.2022 - 03.2023
Supervisor
Nature Med
12.2022 - 10.2024
Direct Support Professional
Eeroma Resources LLC
01.2019 - 03.2023
High School Diploma -
Lee's Summit North High School
Bachelor Of Science And/with Education Degree - History Teacher Education
University of Central Missouri