Amaya Mason
Atlanta,GA
Summary
Motivated student athlete with a 3.6 GPA who demonstrates strong work ethic and creative ability. Looking to grow professional career. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere, while helping to achieve company goals
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hostess/Server
Outback Steakhouse
05.2023 - Current
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Supported needs of 7- person wait staff who attended to specific needs of countless customers daily for outback restaurant with social relevancy and intentionality
- Answered customers' questions, recommended items, and recorded order information
- Cultivated warm relationships with regular customers
- Set positive tone for entire dining experience as first point of contact for incoming guests
- Bussed and reset tables to keep dining room and work areas clean
- Seated customers in timely manner by managing reservations and waitlists skillfully
Crew Member
Dunkin' Donuts
01.2023 - 03.2023
- As crew member I delivered great guest experience
- Prepared products according to operational and quality standards, and served them with enthusiasm in clean environment
- I worked as part of a team to meet the guests' needs and give them a reason to come back.
- Worked front counter, drive-thru and other areas
- Worked well with teammates and accepted coaching from management team
- Took orders, prepared meals, and collected payments
- Provided excellent customer service by greeting customers and meeting quality expectations
- Collaborated with team members to complete orders
- Kept food preparation area, equipment, and utensils clean and sanitary
- Cleaned and maintained all areas of restaurant to promote clean image
- Addressed guest needs, questions, or concerns to create optimum experience onboard
Counselor
MONTE VERDE PARK SUMMER CAMP
06.2017 - 06.2020
- Do fun activities with kids - Led interactive arts and crafts that stimulated higher thinking and creativity skills - Managed groups on field trips to various location ex
- (Disneyland, pool, movies, amusement parks, etc.)
- Maintained confidentiality of records relating to clients' treatment
- Implemented and developed core counseling programs to meet each individual's specific and varying needs
- Facilitated weekly group sessions to encourage self-reflection and problem-solving
Education
BBA - Business Administration And Management
Georgia State University
Atlanta, GA05.2026
High school diploma in BUSINESS -
Richard Gahr High School
Artesia, CA06.2022
Skills
- Business Development
- Leadership
- Serving Experience
- Sales
- Customer service
- Business development
- Restaurant Experience
- Strong interpersonal skills
- Patience and empathy
- Promotional awareness
- Detail-oriented
- Flexible and Adaptable
- Dependable and Responsible
Certification
- CPR Certification
- First Aid Certification
- Food Handler Certification
Timeline
Hostess/Server
Outback Steakhouse
05.2023 - Current
Crew Member
Dunkin' Donuts
01.2023 - 03.2023
Counselor
MONTE VERDE PARK SUMMER CAMP
06.2017 - 06.2020
BBA - Business Administration And Management
Georgia State University
High school diploma in BUSINESS -
Richard Gahr High School