Experienced with comprehensive clerical duties and administrative support. Utilizes organizational skills to maintain smooth office operations and ensure accurate record-keeping. Knowledge of team collaboration and task prioritization to achieve seamless workflow and productivity.
Overview
12
12
years of professional experience
Work History
Senior Clerk
Los Angeles County Department of Public Social Services
01.2024 - Current
Verified timekeeping records and handled any discrepancies with employees timesheets.
Correspond with Payroll to update employees' work schedule change.
Checked accrued hours against listed hours for leave time.
Responded to employee questions and requests for information in timely and knowledgeable fashion.
Maintained detailed records of employee attendance, including sick days, vacation time, and overtime hours.
Researched and resolved time discrepancies.
Ensured compliance with labor laws and company policies by monitoring hours worked and flagging potential violations for resolution.
Reduced payroll errors by meticulously reviewing timesheets and resolving discrepancies before final submission.
Provided essential support during audits by maintaining thorough documentation of timekeeping procedures and records.
Supported human resources initiatives by collaborating closely with HR personnel on various tasks related to workforce management.
Maintained confidentiality of employee records and payroll information for 80 employees
Clerical Support
Internal Services Department
05.2018 - 01.2024
Collect information from County Policy of Equity cases (CPOE) and inputting data in CPOE Case Management System,
Access Internal Services Department's Organizational Chart on Internal Services Department's (ISD) Intranet to determine what Division Manager receives CPOE memos.
Analyzed 5 to 10 CPOE cases daily using Human Resource's Position Status Report (PSR) to determine correct spelling of Complainant's and Involved Party's information.
Compare data from CPOE cases to Information in Human Resource's Position Status Report to create Admonishment and Designation memos.
Correspond with Department of Human Resources Investigators for CPOE Investigations.
Established CPOE Administrative Interviews with CPOE Investigators by scheduling telephonic interviews for them to investigate.
Responded to inquiries from customers seeking information.
Acting Accounting Clerk
Internal Services Department
08.2013 - 05.2018
Utilized Electronic County Accounting and Purchasing System (ECAPS) to code and match invoices for payment processing using Purchasing Order numbers.
Corresponded with contractors, requestors and vendors to approve invoices for payment.
Collected data from account summaries and ledgers to detect unpaid invoices.
Collected data from account summaries and ledgers to detect outstanding balances owed on accounts.
Created charts and spreadsheets using Microsoft Excel program to illustrate issues found on accounts and invoices.
Filed paid invoices on weekly basis in numerical order by Purchase Order numbers for Auditing purposes.
Trained 10 new employees on procedures of processing invoices using ECAPS system.
Education
Master of Science - Management And Leadership
Pepperdine University
Malibu, CA
12.2018
Bachelor of Arts - Journalism
Ohio Wesleyan University
Delaware, OH
05.2008
Skills
Filing and data archiving
[40] WPM typing speed
Invoice Processing
Sorting and labeling
Database Management
Scheduling
Multi-line phone proficiency
Data entry proficiency
Office management
Timeline
Senior Clerk
Los Angeles County Department of Public Social Services
Supervising Clerk at Los Angeles County Department of Public Social ServicesSupervising Clerk at Los Angeles County Department of Public Social Services
Senior Network Systems Administrator at Los Angeles County Department of Public Social ServicesSenior Network Systems Administrator at Los Angeles County Department of Public Social Services
Eligibility Worker II at Los Angeles County Department of Public Social ServicesEligibility Worker II at Los Angeles County Department of Public Social Services