Relocating to London in June 2024 - my partner is transferring with his current employer and providing both worker visas for the UK.
10+ years of retail/hospitality management experience directing multiple cities/assets, full P&L, inventory, operations, sales, and customer/member service
10+ years of management experience leading a team of 6 or more, including training and coaching to support team members to achieve partner, business and customer results.
Experience in a multi-unit environment, knowledge of retail and co-working industry operations and financial reporting.
Detail-oriented multi-unit leader with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Area Director
WeWork- Northwest
02.2019 - Current
Support in overseeing Northwest market leading key initiatives to enhance community experience and creating operating efficiencies while driving revenue and overall profitability for all assets
Responsible for ~$5M in monthly revenue (~$64M annual revenue in 2023) with full P&L ownership for 14 assets across Seattle, Bellevue, and Portland
Store Manager
Victoria's Secret Stores
08.2018 - 02.2019
Responsible for overall management of the store, staff, visual merchandising, compliancy with all company policies and procedures, and ensuring exceptional customer service
Responsible for stores from $5M-$20M dollars in revenue
General Manager
Aritzia
02.2017 - 08.2018
Responsible for overall management of the stores, staff, product, operations, development, compliancy with all company policies and procedures, and ensuring exceptional customer service
Multi-unit experience- responsible for $20M dollars in total revenue between 4 store locations
Store Manager
Victoria's Secret Stores
03.2011 - 02.2017
Responsible for overall management of the store, staff, visual merchandising, compliancy with all company policies and procedures, and ensuring exceptional customer service
Oversaw top 100 store- high visible to senior leadership and pilot store for new initiatives
Responsible for stores from $5M-$20M dollars in revenue
General Manager
AllSaints
02.2015 - 07.2016
Responsible for managing all aspects of the store, sales, staff, merchandise, client development, press services, and ensuring exceptional customer service
Responsible for $10M dollars of revenue for Flagship location on Beverly Drive.
Education
Bachelor of Arts - Communications
University of Washington
Seattle, Washington
01.2011
Skills
Staff Development
Customer Service Management
Operations Management
Team Management
Strategic Planning
Facility Maintenance
Performance Improvement
Financial Management
Multi-unit management
Change Management
Timeline
Area Director
WeWork- Northwest
02.2019 - Current
Store Manager
Victoria's Secret Stores
08.2018 - 02.2019
General Manager
Aritzia
02.2017 - 08.2018
General Manager
AllSaints
02.2015 - 07.2016
Store Manager
Victoria's Secret Stores
03.2011 - 02.2017
Bachelor of Arts - Communications
University of Washington
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