Myra Pearson
Hagerstown,MD
Summary
I am always excited to learn more! I am hardworking, optimistic and very detailed oriented! I have phenomenal customer service skills! I work well within a team, or by myself! I am capable of remaining focused and I can work under pressure. Although I take serving very seriously, I am an inspiring attorney with a knowledgeable legal background that consist of problem solving and facilitating communication between attorneys and clients. I also have some experience in understanding the application of law and case briefing.
Overview
6
6
years of professional experience
Work History
Server
Rusty Scupper
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Texas Roadhouse Restaurant
01.2021 - 06.2024
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Court Navigator Intern
University of Baltimore
07.2023 - 08.2023
- Consistently remained professional and poised when dealing with all personnel, even during moments of extreme stress.
- Exercised strong decision-making skills during high-stress emergency scenarios while adhering to company policies and procedures.
- Used knowledge of legal precedents to analyze probable outcome of cases.
- Improved client satisfaction with timely communication and thorough explanations of complex legal concepts.
Amazon Delivery
Amazon
07.2018 - 03.2022
- Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
- Monitored account health to maintain good standing with Amazon, leading to improved seller metrics.
- Delivered packages to customer doorsteps and business offices.
Education
Bachelor of Arts - Criminal Justice
University of Maryland Eastern Shore
Princess Anne, MD05.2015
Master of Arts - Legal Studies
University of Baltimore
Baltimore, MD12.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Careful Handling
- Guest Engagement
- Fast Learner
- Positive Attitude
- Attention to Detail
- Active Listening
Timeline
Server
Rusty Scupper
06.2024 - Current
Court Navigator Intern
University of Baltimore
07.2023 - 08.2023
Server
Texas Roadhouse Restaurant
01.2021 - 06.2024
Amazon Delivery
Amazon
07.2018 - 03.2022
Bachelor of Arts - Criminal Justice
University of Maryland Eastern Shore
Master of Arts - Legal Studies
University of Baltimore
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