Myra Peterson
Wilmington
Summary
Dynamic and results-oriented professional with a proven track record of success across diverse fields. Strong commitment to continuous learning and professional development, consistently seeking opportunities to expand knowledge and skills. Known for adaptability and the ability to thrive in fast-paced environments, aiming to be a valuable asset in every role. Passionate about leveraging expertise to drive impactful results and contribute to organizational success.
Overview
7
7
years of professional experience
Work History
Sr. Fraud Analyst
Bank of America
01.2024 - Current
- Responsible for monitoring and detecting over 600 customer accounts monthly for fraudulent behavior specializing in AML, Money Mule schemes and At-Risk Clients.
- Prevented over $150M worth of fraudulent transactions identified by internal monitoring systems and identifying fraud/scam trends.
- Analyzed transaction patterns to identify and mitigate fraudulent activities.
- Collaborated with cross-functional teams to enhance fraud detection systems.
- Developed comprehensive reports on fraud trends and risk assessments.
- Trained junior analysts on fraud detection methodologies and best practices.
- Utilized advanced analytics tools for real-time monitoring of potential fraud cases.
Flagger
Construction
10.2021 - 05.2023
- Coordinated with crew members to establish safe work zones and minimize disruptions.
- Directed traffic flow around construction sites to ensure safety and compliance with regulations.
- Coordinated traffic flow to ensure safety for workers and motorists in high-risk construction zones.
- Monitored site conditions and communicated hazards to maintain compliance with safety protocols.
Tech Genius
BMW
12.2018 - 07.2021
- Served as a BMW brand ambassador providing customers with in-depth knowledge of BMW technology features, such as iDrive, ConnectedDrive, and BMW Assist.
- Collaborated with the sales and service teams to enhance the customer experience and promote BMW technology.
- Assisted over 300+ customers in setting up and customizing their BMW vehicle settings to meet their preferences and needs.
- Developed strong proficiency in Microsoft Word suite of products.
- Diagnosed and repaired technical issues using advanced diagnostic tools.
Education
High School Diploma -
William Penn
New Castle, DEBachelor of Science - Cyber Security
Western Governors University
Salt Lake City, UT08-2028
Skills
- AML compliance
- Transaction monitoring
- Anti-fraud systems
- Fraud trend analysis
- Microsoft teams
- Customer service
- Leadership
Affiliations
- Toastmasters
- National Honors Society
Timeline
Sr. Fraud Analyst
Bank of America
01.2024 - Current
Flagger
Construction
10.2021 - 05.2023
Tech Genius
BMW
12.2018 - 07.2021
High School Diploma -
William Penn
Bachelor of Science - Cyber Security
Western Governors University