Myra Thompson
North Brookfield,MA
Summary
Skilled office manager / receptionist / biller / coder with over 10 years experience in the healthcare industry. Familiar with Medisoft, and local hospital software's such as MediTech and Epic. Excellent at multitasking and organizational skills. Great at self teaching to solve problems in a timely manner.
Overview
21
21
years of professional experience
Work History
Lead Surgical Coordinator
Heywood Medical Group
Gardner, MA
05.2019 - Current
- Coordinated surgical schedules, optimizing physician availability and patient flow.
- Streamlined pre-operative processes, enhancing patient readiness and compliance.
- Managed communication between patients, surgeons, and insurance providers to facilitate approvals.
- Developed and maintained electronic health records for accurate patient tracking and reporting.
Medical Billing Coder
Edmund J. Taylor, MD
Westminster, MA
04.2018 - 05.2019
- Performed billing, collections and reporting functions for an office generating over $480,000.00 annually.
- Create and process claims using current procedural and ICD-10 diagnostic coding guidelines.
- Check patient insurance eligibility through insurance websites and clearinghouse (Change Healthcare) for accuracy.
- Check for current referrals and request them from PCP when missing.
- Print EOB's from Payspan and Insurance websites.
- Apply insurance and patient payments to charges.
- Create and mail patient remainder statements.
- Create "End Of The Month" reports and daily deposits.
Medical Office Manager
Edmund J. Taylor, MD
Westminster, MA
11.2008 - 05.2019
- Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Ordered all office supplies including ink cartridges, toner and paper.
- Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
- Maintained computer and physical filing systems.
- Solved problems timely and effectively, ensuring patient satisfaction.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Kept physical files and digitized records organized for easy updating and retrieval by any team member with access.
- Verified data integrity and accuracy.
- Copied, logged and scanned supporting documentation and placed all information in client files.
- Obtained and oversaw prior authorizations for the practice.
- Answered phones and made patient appointments.
- Maintained the practice HIPPA compliant email account.
- Maintained all Medicare, Medicaid, and private insurance websites.
- Called in medications to pharmacies.
- Called and booked radiology tests.
Medical Billing Coder
Claim Check Billing Sevice
Ware, MA
01.2005 - 04.2018
- Performed billing, collections and reporting functions for an office generating over $480,000.00 annually.
- Create and process claims using current procedural and ICD-9 diagnostic coding.
- Transitioned software and coding to new ICD-10 format.
- Check patient insurance eligibility through insurance websites and clearinghouse (EMDEON) for accuracy.
- Check for current referrals and request them from PCP when missing.
- Print EOB's and applied all charges.
- Create and mail patient remainder statements.
- Create "End Of The Month" reports and deposits.
Education
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Harcourt High School
Scranton, PA1995
Skills
- Self-motivated
- Data entry
- Data management
- Document scanning
- Skilled in Medisoft
- Extremely organized
- Code validation skills
- Budgeting and finance
- Multitasking
- Phone Answering
- Faxing / Emailing
Timeline
Lead Surgical Coordinator
Heywood Medical Group
05.2019 - Current
Medical Billing Coder
Edmund J. Taylor, MD
04.2018 - 05.2019
Medical Office Manager
Edmund J. Taylor, MD
11.2008 - 05.2019
Medical Billing Coder
Claim Check Billing Sevice
01.2005 - 04.2018
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Harcourt High School