Dependable and attentive individual with natural rapport with animals and positive, upbeat attitude. Knowledge of canine behavior and health, combined with skills in maintaining clean and safe environments. Committed to ensuring happy, healthy, and well-behaved dogs in daycare setting.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server
Blue Ridge Grill
08.2016 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Can handle a 8 table section
Medical Assistant
Rochester Gastro Associates
03.2023 - 04.2024
Sanitized, restocked, and organized exam rooms and medical equipment.
Managed to room 30 patients a day and take 15 calls.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Associate
Walmart
09.2022 - 07.2023
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Finished cleaning and stocking 2 departments within a 9 hour shift.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Analyzed customer data to identify trends and anticipate customer needs.
Restaurant Busser
Locust Hill Country Club
04.2013 - 08.2016
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
Managed to serve 30 people all with a 5 minute time frame.
Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Education
Certificate - Veterinary Science
Penn Foster
Rochester, NY
02.2026
Skills
Exceptional customer service
Warm and friendly
High energy and stamina
Reliable
Basic animal care
Certification
CPR
Timeline
Medical Assistant
Rochester Gastro Associates
03.2023 - 04.2024
Associate
Walmart
09.2022 - 07.2023
Server
Blue Ridge Grill
08.2016 - Current
Restaurant Busser
Locust Hill Country Club
04.2013 - 08.2016
CPR
Certificate - Veterinary Science
Penn Foster
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