Myranda Mediavilla
Fort Mill,SC
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Energetic and successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
CVS Pharmacy
03.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Developed effective improvement plans in alignment with goals and specifications.
Customer Service Clerk
Harris Teeter
04.2021 - 02.2023
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted in training new customer service clerks, sharing best practices and providing guidance as needed.
- Issued receipts and processed refunds, credits, or exchanges.
- Balanced multiple tasks simultaneously while maintaining composure under pressure during peak hours or challenging situations.
- Built strong relationships with customers, fostering trust and loyalty through exceptional service.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Promptly responded to inquiries and requests from prospective customers.
Education
High School Diploma -
Hometown Association of South Carolina Homeschool
Remote05.2023
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Multitasking
- Problem-Solving
- Strategic Planning
Certification
- First Aid/CPR Certified
- RBT - Registered Behavior Technician
Timeline
Supervisor
CVS Pharmacy
03.2023 - Current
Customer Service Clerk
Harris Teeter
04.2021 - 02.2023
High School Diploma -
Hometown Association of South Carolina Homeschool