Myrel Gallardo
Gardena,CA
Summary
Eager candidate with background in hospitality industry. Skilled in handling high-volume dining environment and delivering excellent customer service. Dedicated and excels in fast-pace environments. Empathetic and agreeable team-player who enthusiastically takes initiative.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess
Il Fornaio Restaurant
10.2023 - Current
- Accommodated special requests
- Demonstrated strong multitasking skills, balancing responsibilities such as taking to-go orders, answering phone calls, greeting guests, and managing seating arrangements simultaneously.
- Collected credit card, cash and gift certificate payments.
- Demonstrated flexibility by helping out in other departments as needed.
- Stocked inventory and supplies throughout restaurant and restrooms.
- Communicated clearly with servers, bussers, and kitchen staff regarding guest needs, requests, and work-flow.
- Maintained cleanliness and neatness in common areas.
- Built relationships with both customers and coworkers for a comfortable, welcoming, family-friendly environment.
Sales/Customer Service
Boulevard Florist Wholesale Market
04.2023 - 06.2023
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Performed cash register operations accurately according to company guidelines.
- Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers.
- Performed cleaning and orginization duties.
Education
El Camino College
Torrance, CASkills
- Cleanliness Maintenance
- Payment Processing
- Efficient collaboration and teamwork
- Adaptable and reliable
- Supply Management
- Upselling
Certification
Food Handlers
Timeline
Hostess
Il Fornaio Restaurant
10.2023 - Current
Sales/Customer Service
Boulevard Florist Wholesale Market
04.2023 - 06.2023
El Camino College
Food Handlers
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