Daesy Evangelista
Dallas,TX
Summary
Dedicated professional successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Account Manager and Recruiter
VSSI Staffing
Dallas , TX
2022.08 - Current
- Managed multiple accounts simultaneously while meeting deadlines.
- Sourced and screened potential candidates for open positions.
- Hired employees and processed hiring-related paperwork.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Generated leads through cold calling activities.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
- Acted as main point of contact in matters relating to client concerns and needs.
- Built and maintained productive relationships with customers and internal partners.
- Greeted candidates warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling interviews for candidates.
- Performed data entry into computer systems to maintain accurate records of candidates' information.
- Verified identity documents for new candidate before opening accounts in accordance with company policies.
Shift Leader
Luna Grill
Dallas , TX
2020.06 - 2022.08
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Resolved customer complaints promptly and professionally.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
Education
Business Management
University of North Texas At Dallas
Dallas, TXSkills
- Client Retention
- Customer follow-up
- Client Relations
- Time Management
- Negotiation
- Sales and Upselling
- Client Account Management
- Customer Service Management
Certification
- Life Insurance License (TX, TN, CO and AK)
- SafeServ Certified
- OSHA Certified
Languages
Spanish
Native/ Bilingual
Timeline
Account Manager and Recruiter
VSSI Staffing
2022.08 - Current
Shift Leader
Luna Grill
2020.06 - 2022.08
Business Management
University of North Texas At Dallas
- Life Insurance License (TX, TN, CO and AK)
- SafeServ Certified
- OSHA Certified
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