Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Daesy Evangelista

Dallas,TX

Summary

Dedicated professional successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Account Manager and Recruiter

VSSI Staffing
Dallas, TX
08.2022 - Current
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Sourced and screened potential candidates for open positions.
  • Hired employees and processed hiring-related paperwork.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Generated leads through cold calling activities.
  • Developed successful customer relationships and quickly resolved service requests to increase sales.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Built and maintained productive relationships with customers and internal partners.
  • Greeted candidates warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling interviews for candidates.
  • Performed data entry into computer systems to maintain accurate records of candidates' information.
  • Verified identity documents for new candidate before opening accounts in accordance with company policies.

Shift Leader

Luna Grill
Dallas, TX
06.2020 - 08.2022
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Resolved customer complaints promptly and professionally.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.

Education

Business Management

University of North Texas At Dallas
Dallas, TX

Skills

  • Client Retention
  • Customer follow-up
  • Client Relations
  • Time Management
  • Negotiation
  • Sales and Upselling
  • Client Account Management
  • Customer Service Management

Certification

  • Life Insurance License (TX, TN, CO and AK)
  • SafeServ Certified
  • OSHA Certified

Languages

Spanish
Native/ Bilingual

Timeline

Account Manager and Recruiter

VSSI Staffing
08.2022 - Current

Shift Leader

Luna Grill
06.2020 - 08.2022

Business Management

University of North Texas At Dallas

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Daesy Evangelista