MYRIAH HALL
Houston
Summary
My goal is to secure a general office position where I am able to utilize my skills, using detailed attention and customer service abilities while maintaining goals of the organization. Compassionate professional in healthcare patient relations, known for high productivity, good note taking skills, and efficient task completion. Possess specialized skills in conflict resolution, patient advocacy, and health information privacy practices. Excel at communication, empathy, and problem-solving to enhance patient satisfaction and support healthcare objectives.
Overview
4
4
years of professional experience
Work History
Ambulatory Service Representative
Texas Children Hospital
Katy
11.2023 - Current
- Full Time
- Checked-in patients for appointments using the Electronic Medical Record system.
- Provided assistance with scheduling appointments and referrals to specialists.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Documented patient counters in hospital system and initiated follow-up actions.
- Collected co-payments and other payments as required.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
- Obtained informed consent and payment documentation from patients and filed in system.
Shopper/Curbie
HEB
01.2023 - 10.2023
- Use knowledge of company products and services to recommend solutions to customers
- Leverage proper selection process and bag products appropriately to deliver quality service
- Follow up with customers after sales to gain feedback
- Help customers with finding unique items to fit their individual style
- Part Time
Administrative Assistant
Creole Touch of Class
06.2021 - 11.2022
- Prepares Invoices for Events
- Fax and Scan invoices as needed for corrections
- Input information for upcoming events(requested menu,amount of people, serving dishes needed)
- Answer Incoming & Outgoing phone calls, take messages and facilitate as needed
- Pickup and drop off party essentials
- Setup and Takedown for events
Cashier
Pure Diamond Boutique
Houston
02.2021 - 05.2021
- Interacting with customers while maintaining a positive attitude when ringing up purchases and processing transactions
- Counting down register at the close of business, ensuring products are restocked for next business day
- Inventory Intake, received merchandise while comparing to bill of laden
- Part Time
Education
Diploma -
Stephen F. Austin Senior High School
Houston, TXSome College (No Degree) -
San Jacinto College
Pasadena, TXSkills
- Interpersonal communication
- Phone Etiquette
- Registration & Billing
- 20 Key Touch
- Filing
- Problem-solving skills
- Fax/Copy Machine/Scanner
- Data Entry
- Problem solving
- Attention to detail
- Electronic medical records
- Team collaboration
- Prepare reports
- Analytical thinking
- Patient advocacy
References Names
- Toni Davis
- Meliza Walsh
References
References available upon request.
Timeline
Ambulatory Service Representative
Texas Children Hospital
11.2023 - Current
Shopper/Curbie
HEB
01.2023 - 10.2023
Administrative Assistant
Creole Touch of Class
06.2021 - 11.2022
Cashier
Pure Diamond Boutique
02.2021 - 05.2021
Diploma -
Stephen F. Austin Senior High School
Some College (No Degree) -
San Jacinto College