Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Myriam Hernandez

Celebration,Fl

Summary

Dedicated and focused Administrative Assistant with a proven track record of prioritizing tasks, managing multiple responsibilities simultaneously, and consistently achieving project goals. Recognized for adaptability and a strong work ethic, committed to delivering exceptional results. Ready to contribute skills and expertise to support team and organizational success.

Overview

6
6
years of professional experience

Work History

Call Center Scheduler

JS Accounting Services
Orlando, FL
12.2023 - Current

Answer phones and emails, schedule and confirm appointments, and input customer data into company systems. Organize workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.

Sr On Site Service Specialist

Ricoh
12.2022 - Current
  • Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage
  • Receiving in USPS, UPS, FedEx, vendor mail/packages, Sort mail/packages by department/mail code, Checking accountable/barcode mail into our tracking system, Delivering USPS, UPS, FedEx, vendor mail/packages to end users and departments, Collecting USPS, UPS, FedEx mail/packages to be processed and sent out, Open and Prep mail to be scanned, Utilize a scanner and scanning software, Intermediate computer skills, Email communications to end user about mail/packages, Creating FedEx labels for outbound packages, Ability to use Microsoft Excel and Outlook, Meter outbound USPS mail Provide operations functions in the office such as shipping and receiving, call center, reception, filing duties, maintains service logs and complete management reports
  • Performs other duties as assigned

Inventory Clerk

Walt Disney World
01.2022 - 12.2022
  • Responsible for verifying the accuracy of and accepting all purchased products into the hotel to deliver an excellent guest experience and to maximize profitability Assist in the daily operation of the storeroom to include, but not limited to, receiving and placing product, reconciling received items to purchase orders to verify accuracy, rotating stock, conducting inventory and issuing and delivering items to departments Performs other duties as assigned

Food & Beverage Quick Service

Walt Disney World
12.2018 - 12.2021
  • Responsible for working in a fast pace environment at either an indoor counter service or at an outdoor vending location taking orders, cash handling, food preparation, stocking condiments, and keeping the work location clean Work as part of a fast-paced team to meet target goals during your shift Process Guest orders accurately through a point-of-sale system (POS register), count money, make change, and process credit card transactions Food preparation & assembly of food products including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg, and dairy products Maintain food safety standard Understand and explain menu offerings to Guest and answer questions about the food products Provide Guest Service when problems arise and assist in finding solutions with Guests and Cast Members

Administrative Assistant

El Abismo, LLC
- 12.2018
  • General clerical duties, photocopying, faxing, mail distribution and filing
  • Coordinate and maintain records for staff office space, phones, company credit cards and office keys
  • Responsible for providing professional-level administrative, operational, and organizational service to the office Performs various complex administrative and confidential duties Composes, proofreads and edits division correspondences, documents, memos, spreadsheet, minutes, logs, and reports Conducts research, data collection and analysis of information for use in reports, presentations and meetings Schedules, coordinate and prepares meetings and agendas; collects and provides support materials, coordinates staff reports and prepares consolidation of reports for use by appropriate staff, consultants and other interested parties Performs other related duties as assigned

Education

Office Systems Bachelor Degree -

University of Puerto Rico in Carolina
06.2014

Skills

  • Initiative and problem-solving abilities
  • Multitasking
  • Customer-oriented
  • Valued team player
  • Solution-oriented
  • Independent Worker

Languages

Spanish
Native or Bilingual

Timeline

Call Center Scheduler

JS Accounting Services
12.2023 - Current

Sr On Site Service Specialist

Ricoh
12.2022 - Current

Inventory Clerk

Walt Disney World
01.2022 - 12.2022

Food & Beverage Quick Service

Walt Disney World
12.2018 - 12.2021

Administrative Assistant

El Abismo, LLC
- 12.2018

Office Systems Bachelor Degree -

University of Puerto Rico in Carolina
Myriam Hernandez