Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Myrlande Charles

Orlando

Summary

Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.

Overview

17
17
years of professional experience

Work History

Housekeeper

Mariott Hotel
Orlando
09.2018 - Current
  • Cleaned guest rooms and public areas to maintain hotel standards.
  • Replenished supplies and toiletries in all assigned areas daily.
  • Reported maintenance issues promptly to ensure guest satisfaction.
  • Followed safety protocols while using cleaning chemicals and equipment.
  • Trained new staff on cleaning procedures and hotel policies effectively.
  • Ensured compliance with health and safety regulations consistently.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Responded to requests from guests regarding housekeeping needs.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Communicated with maintenance team on damages to repair.

Housekeeper

Floridays Resort Orlando
Orlando
01.2009 - 09.2018
  • Inspected guest bathrooms for cleanliness and replenished toiletries as needed.
  • Cleaned and restocked guest rooms to maintain high cleanliness standards.
  • Reported maintenance issues promptly to ensure guest comfort and safety.
  • Collaborated with housekeeping team to meet daily room cleaning goals.
  • Cleaned guest rooms, including making beds, replenishing linens, cleaning bathrooms and vacuuming.
  • Informed housekeeping staff of any maintenance problems or malfunctioning equipment discovered during room inspections.
  • Responded to guest queries and requests promptly in a professional manner.
  • Disinfected surfaces using appropriate chemicals to ensure sanitary conditions are maintained at all times.

Education

High School Diploma -

College Bird
Haiti

Skills

  • Cleaning techniques
  • Safety protocols
  • Client interaction
  • Inventory control
  • Problem solving
  • Time management
  • Guest service
  • Effective communication
  • Staff training
  • Cleaning methods
  • Dusting furniture
  • Deep cleaning
  • Deep cleaning expertise
  • Housekeeping
  • Room preparation
  • Cleaning bathrooms
  • Sanitization techniques
  • Towel replenishment
  • Bathroom cleaning

Languages

Haitian Creole
Full Professional
French
Limited
English
Professional

Timeline

Housekeeper

Mariott Hotel
09.2018 - Current

Housekeeper

Floridays Resort Orlando
01.2009 - 09.2018

High School Diploma -

College Bird

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