Myrna Galindo
Los Angeles Superior Court
Chino,CA
28
years of professional experience
Court Services Assistant Clerk with proven expertise at Los Angeles Superior Court, enhancing case management efficiency and customer satisfaction. Skilled in document management and multitasking, I successfully reduced data entry errors and trained new staff, ensuring seamless operations and adherence to confidentiality standards. Committed to delivering results through effective communication and problem-solving.
Work History
Court Services Clerk
28 Years 3 Months- Processed court documents efficiently to ensure timely case management.
- Assisted judges and clerks in preparing legal files for hearings.
- Maintained accurate records of court proceedings and filings.
- Responded to inquiries from the public regarding court procedures and schedules.
- Coordinated scheduling for hearings, ensuring optimal use of courtroom resources.
- Utilized case management software to track case statuses and updates.
- Trained new clerical staff on procedural guidelines and software usage.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Utilized office management software to record and track customer information.
- Edited and proofread documents for accuracy and completeness.
Education
High School Diploma
Skills
Cash handling
Prioritization
Document management
Schedule and calendar management
Typing speed
Record preparation
Spreadsheet development
Information security
Handling payments
Confidentiality
Scanning and copying
Multitasking Abilities
Attention to detail
Customer communication
Problem-solving
Flexible and adaptable
Task prioritization
Conflict resolution
Staff training
Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Court Services Clerk
Los Angeles Superior Court
03.1998 - CurrentRead More
Nogales High School
High School Diploma
Read More