Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Myrna Peralta

Walnut Grove,MO

Summary

Crisis Intervention & Patient Care

Compassionate CNA with expertise in crisis intervention and de-escalation techniques. Proven ability to enhance patient safety and well-being through effective monitoring and documentation.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Mental Health Technician/ CNA

Citizens Memorial Hospital
06.2025 - Current
  • Assisted with daily patient care and support in psychiatric settings.
  • Monitored patient behavior and reported changes to healthcare team.
  • Facilitated therapeutic activities to promote mental well-being.
  • Documented patient progress and treatment outcomes accurately.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Monitored vital signs and reported changes to nursing staff promptly.

Retail Store Manager

FYE
03.2023 - 01.2025
  • Led daily operations to ensure exceptional customer service and store standards.
  • Trained and mentored staff to enhance performance and improve team efficiency.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly.

Retail Store Sales Manager

Spencer's Gifts
07.2015 - 11.2021
  • Led daily store operations, ensuring high standards of customer service and merchandising.
  • Developed and executed visual merchandising plans, enhancing store displays to increase customer engagement.
  • Ensured compliance with company policies and procedures, maintaining a safe and efficient work environment.
  • Oversaw staff scheduling, optimizing labor costs while meeting operational needs during peak hours.

Education

High School Diploma -

Everton High School
Everton, MO

Skills

  • De-escalation techniques
  • Behavior observation
  • Stress reduction techniques
  • Suicide prevention
  • Patient safety management
  • Crisis intervention
  • Clinical documentation
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Basic life support

Certification

  • CNA - Certified Nurse Assistant

Timeline

Mental Health Technician/ CNA

Citizens Memorial Hospital
06.2025 - Current

Retail Store Manager

FYE
03.2023 - 01.2025

Retail Store Sales Manager

Spencer's Gifts
07.2015 - 11.2021

High School Diploma -

Everton High School