Myshayla Justus
Camp Verde,Arizona
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Medical Insurance Collector
Dignity Health
Remote
11.2022 - Current
- Coordinated closely with clinical staff to ensure proper coding was utilized on claims submissions, reducing denial rates due to coding errors.
- Established strong working relationships with insurance company representatives, facilitating efficient communication and prompt issue resolution.
- Maintained a high level of professionalism when interacting with patients, insurance company representatives, and colleagues to foster positive working relationships.
- Supported the development of standardized procedures for handling common billing issues, improving departmental consistency and effectiveness.
Courtroom Clerk
Yavapai County Superior Court
07.2019 - 11.2022
- Improved communication between court staff and attorneys by promptly distributing necessary paperwork and providing regular updates on case statuses.
- Safeguarded sensitive information with meticulous record-keeping practices, ensuring the confidentiality of all court-related data.
- Contributed to the fair administration of justice by diligently processing court orders, warrants, and judgments according to established protocols.
- Attended court sessions to record proceedings of evidence, objections, rulings and arguments.
Lead Medical Billing & Collections Clerk
Kokopelli Eye Institute
07.2017 - 07.2019
- Updates spreadsheets and runs collection reports
- Reviews patient bills for accuracy and completeness and obtaining any missing information
- Follows up with insurances on unpaid claims within standard billing cycle timeframe
- Calls insurance companies regarding any discrepancy in payments if necessary
- Researches and appeals denied claims.
Universal Banker
National Bank of Arizona
11.2015 - 07.2017
- Establishes banking relationships during account opening processes and answering bank product questions
- Files documents appropriately
- Helps customers complete loan applications and fund the qualified loans
- Provides account services to customers by receiving deposits, withdrawals, and loan payments
- Recommends bank products and services to clients.
Phone Sales Representative
Naturmed Inc.
06.2014 - 11.2015
- Meets cross-selling and up-selling sales goals
- Answers phone quickly in a professional manner
- Provides the customer with a pleasant experience
- Answers any questions about the natural products.
Barista
Starbucks Co.
12.2013 - 08.2014
- Serves the customer in a timely manner
- Works well with a team
- Provides excellent service in the café and in drive-thru.
Education
High School Diploma -
Camp Verde High School
Associate of Applied Science in Paralegal Studies -
Yavapai Community College
05.2022
Skills
- HIPAA Compliance
- Claim submission
- Patient confidentiality
- Professionalism and Ethics
- Data entry proficiency
- Clear Communication
- Organizational Skills
Personal Information
ADMINISTRATIVE PROFESSIONAL
Timeline
Medical Insurance Collector
Dignity Health
11.2022 - Current
Courtroom Clerk
Yavapai County Superior Court
07.2019 - 11.2022
Lead Medical Billing & Collections Clerk
Kokopelli Eye Institute
07.2017 - 07.2019
Universal Banker
National Bank of Arizona
11.2015 - 07.2017
Phone Sales Representative
Naturmed Inc.
06.2014 - 11.2015
Barista
Starbucks Co.
12.2013 - 08.2014
High School Diploma -
Camp Verde High School
Associate of Applied Science in Paralegal Studies -
Yavapai Community College