My’Shekia Coleman
Savannah,GA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Dispatcher
Security Associates LLC
Savannah, GA
02.2022 - Current
- Coordinated communication between security personnel and clients to ensure efficient service delivery.
- Monitored real-time security systems to identify and respond to incidents promptly.
- Assisted in scheduling staff shifts based on operational needs and client requirements.
- Updated dispatch logs accurately to maintain clear records of activities and communications.
PCA
First Light Home Care
09.2021 - Current
- Assisted clients with daily living activities to enhance overall quality of life.
- Implemented personalized care plans based on individual client needs and preferences.
- Monitored and documented client health status, reporting changes to healthcare professionals.
- Fostered strong relationships with clients to promote trust and emotional support.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
Patient Care Technician
Health Care Staffing Inc
Savannah, GA
09.2018 - 02.2021
- Assisted in routine patient care tasks, supporting nursing staff and enhancing patient comfort.
- Monitored vital signs and reported changes to nursing personnel for timely interventions.
- Maintained cleanliness and organization of patient care areas, ensuring compliance with safety standards.
- Documented patient information accurately in electronic health records to support continuity of care.
- Supported mobility and daily living activities for patients, promoting independence and recovery.
Housekeeper
Hyatt Regency
Savannah, GA
08.2016 - 08.2018
- Maintained cleanliness and sanitation standards across guest rooms and common areas.
- Operated cleaning equipment efficiently to ensure thorough housekeeping results.
- Assisted in inventory management of cleaning supplies and materials.
- Collaborated with team members to enhance service delivery and guest satisfaction.
- Followed safety protocols to minimize hazards during cleaning operations.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Cashier
Bojangles' Famous Chicken 'n Biscuits
Savannah, GA
06.2014 - 08.2016
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Collaborated with team members to optimize workflow during peak hours.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Alfred E. Beach High School
Savannah, GA05.2017
Skills
- Customer service
- Decision-making
- Active listening
- Time management
- Problem-solving
- Behavioral management
- Emotional support
- Compassionate care
- Daily living assistance
Timeline
Dispatcher
Security Associates LLC
02.2022 - Current
PCA
First Light Home Care
09.2021 - Current
Patient Care Technician
Health Care Staffing Inc
09.2018 - 02.2021
Housekeeper
Hyatt Regency
08.2016 - 08.2018
Cashier
Bojangles' Famous Chicken 'n Biscuits
06.2014 - 08.2016
High School Diploma -
Alfred E. Beach High School