Mytheena Alspaugh
Vancouver,WA
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Ambitious Server/Bartender/Manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in hospitality standards and natural knack for building relationships with customers.
Overview
24
24
years of professional experience
Work History
Restaurant Manager
Cogir Senior Living
02.2021 - 07.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
Bartender
Country Cat Dinnerhouse
02.2017 - 07.2019
- Duties included - knowledge of farm to table menu - opening and closing - from scratch craft cocktails
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender
Gustav's Restaurant
01.2012 - 12.2016
- At Gustav's, I was responsible for 4 servers and a large bar of 16 seats
- This establishment consisted of a very high pace and high energy atmosphere
- Perfect attendance - #1 sales for entire company
- Company closed at this time
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Rogue Brewery
12.2007 - 12.2012
- This was a fun fast paced pub in the Portland Airport
- I had a knowledge for their craft beers an craft cocktails
- I transferred to their sister restaurant on the other side of the Airport.
Assistant Bar Manager/Bartender
Mr. B's Lounge
07.1999 - 11.2007
- I started at Mr B's as a cocktail waitress in 1999
- In 2000 I started training as a bartender and in 2001 was promoted to Assistant Manager
- My duties included: -Inventory -Balancing of daily paperwork -Liquor order -Hiring -Promotions -Booking of bands -Employee schedules
Education
High School Diploma -
Marshall High School
06.1995
Skills
- Full Service Restaurant Background
- Food Preparation and Safety
- Customer Service Best Practices
- Food Service Background
- Inventory Control
- Customer Loyalty
- Suggestive Selling
- Calm and Pleasant Demeanor
- Serve Customers
- Counting Money
Additional Information
There is a brief gap in employment in which I chose to be a home-maker while having a child and graduating 2 more.
Timeline
Restaurant Manager
Cogir Senior Living
02.2021 - 07.2023
Bartender
Country Cat Dinnerhouse
02.2017 - 07.2019
Bartender
Gustav's Restaurant
01.2012 - 12.2016
Bartender
Rogue Brewery
12.2007 - 12.2012
Assistant Bar Manager/Bartender
Mr. B's Lounge
07.1999 - 11.2007
High School Diploma -
Marshall High School
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