Mytoshini Martin
Clovis,NM
Summary
Cheerful shift leader offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. Motivated shift leader with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Friendly shift leader with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations. Experienced shift leader well-versed in different food service positions. Maximizes guest satisfaction by frequently checking on table needs. Knowledgeable about safe food handling and sanitation standards.
Overview
5
5
years of professional experience
Work History
Head Food Server
VARIETY FOODSERVICES INC.
Detroit, United States
08.2018 - 03.2019
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Elevated customer satisfaction through follow ups and enthusiastic customer service.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Completed table resets by wiping down surfaces and refilling condiments.
- Greeted incoming guests and managed accurate seating based on customer desires and server loads.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using all means of communication to confirm deliveries to correct rooms.
- Maintained excellent attendance record, consistently arriving to work on time
- Worked flexible hours across night, weekend and holiday shifts
Health Care Aide
K-Bee Homecare
Clovis, United States
10.2013 - 05.2014
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Maintained clean, safe and well-organized patient environment.
- Adhered to all resident lifting and safe lifting instructions and rules.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Completed dusting, washing dishes, laundry and vacuuming for patients
Food Service Specialist
Military
Lawton, OK
11.2008 - 04.2012
- Managed menu planning, food and supply purchases and inventory coordination.
- Applied knowledge of macronutrients and micronutrients to prepare healthy meals.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Operated as full-service food provider in all types establishment by taking orders, preparing meals and collecting payments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Prepared components for foods such as soups, entrees and side dishes
- Kept surfaces, tools and equipment clean and sanitized
Education
Associate of Applied Science -
Clovis Community College
Clovis, NM12.2026
High School Diploma -
Clovis High School
Clovis, NM05.2007
Skills
- Cool Under Pressure
- Dish Preparation
- Customer Service and Rapport
- Special Requests and Substitutions
- High-Volume Dining
- Special Dietary Requirements
- Warm and Friendly
- Team Player
- Able to Lift 30 Pounds
- Cash Drawer Reconciliation
- Server Systems
- Safe Work Practices
- Dining Area Maintenance
- Station Preparation
- Safe Handling Standards
- Buffet Setup and Takedown
Timeline
Head Food Server
VARIETY FOODSERVICES INC.
08.2018 - 03.2019
Health Care Aide
K-Bee Homecare
10.2013 - 05.2014
Food Service Specialist
Military
11.2008 - 04.2012
Associate of Applied Science -
Clovis Community College
High School Diploma -
Clovis High School
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