Summary
Overview
Work History
Education
Skills
Timeline
Generic

Myya Rodgers

Greenville,SC

Summary

Experienced customer-oriented individual with strong work ethic. I've been working as a customer service Rep for 4+ years. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Experience handling high call volume and multiple lines in a professional manner.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Alorica
Greenville, SC
04.2018 - Current
  • Job duties include making product recommendations or services to customers based on their needs or preferences.
  • active listening skills, positive attitude, and improving customer loyalty.
  • Acting as a consultant to the customer, empathizing with their situation and offering assistance.
  • Answering inbound calls per day directed to individuals or departments.
  • job duties include: home appliance refrigerator, FDR ice maker accommodation, and expert hub.

Cashier

Zaxby’s
, SC
08.2016 - 04.2018
  • Job duties include providing excellent customer service to ensure satisfaction.
  • maintaining a safe and clean working environment by complying with procedures, rules and regulations.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Licensed Nail Technician

Newbery nails and spa
Newberry, SC
05.2016 - 08.2016
  • job duties include strong customer service skills, grooming and appearance of a client's fingernails and toenails
  • Cleaned and sanitized tools and work station in adherence with safety requirements.
  • And as my standards I had to provide manicures, pedicures, nail shaping, cuticle grooming, callus removal, synthetic nail treatments, and application of nail polish for clients.

Education

Associates - Accounting And Business Management

Greenville Technical College
Greenville, SC
01.2017

High School Diploma -

Newberry High School
Newberry Sc
05.2015

Skills

  • Customer Service
  • Microsoft Office skills
  • MS excel, PowerPoint, Word
  • Communication
  • Empathy
  • Time Management
  • Active Listening
  • Product Knowledge
  • Patience
  • Building Customer Loyalty

Timeline

Customer Service Representative

Alorica
04.2018 - Current

Cashier

Zaxby’s
08.2016 - 04.2018

Licensed Nail Technician

Newbery nails and spa
05.2016 - 08.2016

Associates - Accounting And Business Management

Greenville Technical College

High School Diploma -

Newberry High School
Myya Rodgers