Donna Davis
Client Care Expert
Lawton,Oklahoma
Summary
DONNA DAVIS
I am proud to have been honing my client care skills for over two decades. Not only have I pursued voice-over acting, but have followed my true desire of writing. To further my knowledge in screenwriting, I have written two short stories, and am certified in copywriting.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Customer Service Representative
Sitel
Oklahoma City, OK
03.2020 - 02.2023
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
- Generated additional revenue streams through constructive partner and client relationships.
- Identified target customer segments through in-depth research, building tactical marketing strategies.
Customer Service Representative
Sitel
Oklahoma City, OK
02.2020 - 06.2021
CSR/Line Cook Taco
STRIPES LLC, Laredo
Lawton, Oklahoma
03.2020 - Current
ANDY FRAIN
Arlington, Texas
09.2018 - 03.2020
- A T & T Stadium
RL Transports Security Officer
WIESNER SECURITY
Dallas, Texas
04.2017 - 09.2018
FAMILY DOLLAR, CSR
Lancaster, Texas
11.2016 - 07.2018
Medical Technical Receptionist
C.S.L. PLASMA
Dallas, Texas
03.2014 - 11.2016
Education
CERTIFICATION - Paralegal Studies
I C.D.C
San Diego, CA 01.2012 - 06.2014
TCLEOSE CERTIFICATION in Basic Peace Officer Training - undefined
CEDAR VALLEY C.C
MOUNTAIN - undefined
VIEW C.C
ASSOCIATES Business Management - undefined
Skills
Professional telephone demeanor
undefinedTimeline
Customer Service Representative
Sitel
03.2020 - 02.2023
CSR/Line Cook Taco
STRIPES LLC, Laredo
03.2020 - Current
Customer Service Representative
Sitel
02.2020 - 06.2021
ANDY FRAIN
09.2018 - 03.2020
RL Transports Security Officer
WIESNER SECURITY
04.2017 - 09.2018
FAMILY DOLLAR, CSR
11.2016 - 07.2018
Medical Technical Receptionist
C.S.L. PLASMA
03.2014 - 11.2016
CERTIFICATION - Paralegal Studies
I C.D.C
01.2012 - 06.2014
TCLEOSE CERTIFICATION in Basic Peace Officer Training - undefined
CEDAR VALLEY C.C
MOUNTAIN - undefined
VIEW C.C
ASSOCIATES Business Management - undefined
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