Nabila Mazhar
New York,NY
Summary
Dedicated Pharmacy Technician recognized for strong communication skills and attention to detail. Skilled in patient education and insurance billing, consistently fostering teamwork and delivering accurate information to customers and healthcare providers.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
The Bronx, New York
08.2024 - Current
- Delivered exceptional customer service, building positive relationships with new and returning patients at pharmacy counter to enhance patient experience.
- Ensured patient confidentiality by strictly adhering to HIPAA regulations during transactions.
- Addressed customer and healthcare provider inquiries via phone, ensuring timely and accurate information delivery.
- Resolved customer issues through in-person and telephone assistance, facilitating smooth order placement and navigation of systems.
Education
Bachelor of Science - Clinical Psychology
Hunter College
New York, NY05-2027
Skills
- HIPAA compliance
- Insurance billing
- Patient education
- Customer service
- Customer inquiries
- Effective communication
- Team collaboration
- Precision and attention to detail
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Timeline
Pharmacy Technician
CVS Pharmacy
08.2024 - Current
Bachelor of Science - Clinical Psychology
Hunter College