Experienced with customer relationship management and sales strategies. Utilizes effective communication to drive sales and build lasting customer relationships. Track record of achieving sales targets and enhancing team performance.
Overview
2
2
years of professional experience
Work History
Lead Sales Associate
Pop Mart
12.2025 - 05.2026
Promote Pop Mart membership programs to customers
Operate card and tap payment systems accurately
Maintaining organized merchandise displays and assist with inventory
Support daily sales goals and mentor new team members
Led team in achieving sales targets through effective product knowledge and customer engagement.
Trained and mentored new associates on sales techniques and customer service best practices.
Warehouse Organizer
AIS Commercial Roofing and Sidings
MI
02.2024 - 10.2025
Assisted in creating rough blueprint drafts for project planning
Organized inventory to enhance efficiency and accessibility of materials.
Maintained safety protocols to ensure a hazard-free working environment.
Receptionist / Assistant
A2Z Auto Center
Hamtramck, MI
03.2024 - 12.2024
Assisted in managing front desk operations and greeting clients.
Maintained organized filing systems for client records and documentation.
Education
Bachelor's Degree - Pre-Law
Wayne State University
Detroit, MI
06-2029
International Baccalaureate High School Diploma - undefined
International Academy East Campus
Troy, MI
01-2025
Skills
Time management and multitasking
Adaptability in diverse work environments
Customer service
Retail store operations
Opening and closing procedures
Goal oriented
Pricing, labeling, and merchandise displays
Staff training and development
POS system operation
Teamwork and collaboration
Customer/Client relationship management
Inventory and stocking
Product knowledge expertise
Bilingual
Languages
Hindi
Limited Working
Bengali
Native or Bilingual
Urdu
Limited Working
Timeline
Lead Sales Associate
Pop Mart
12.2025 - 05.2026
Receptionist / Assistant
A2Z Auto Center
03.2024 - 12.2024
Warehouse Organizer
AIS Commercial Roofing and Sidings
02.2024 - 10.2025
International Baccalaureate High School Diploma - undefined