Naby Tounkara
Summary
Dedicated customer service representative motivated to improve service satisfaction and contribute to overall company success. Well-developed communicator versed in corporate offerings and solutions.
Overview
2
2
years of professional experience
Work History
Associate
Home Depot
Queens, NY
03.2024 - Current
- Efficiently and effectively provide customer service on a day-to-day basis.
- Assisted customers with selecting items and answering questions about products.
- Trained new associates on store operations, policies, and procedures.
- Built relationships with customers by providing friendly customer service.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Sales Associate
Burlington
Brooklyn, NY
06.2022 - 09.2023
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
Some College (No Degree) - Electrical, Electronics Engineering Technologies
New York City College of Technology of The City University of New York
Brooklyn, NYSkills
- Customer service and assistance
- Effective Communication
- Teamwork and Collaboration
- Problem-solving aptitude
- Flexible and adaptive
Timeline
Associate
Home Depot
03.2024 - Current
Sales Associate
Burlington
06.2022 - 09.2023
Some College (No Degree) - Electrical, Electronics Engineering Technologies
New York City College of Technology of The City University of New York
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