- Learning new cooking techniques and expanding my culinary skills
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- I have a passion for modeling and photography
- Volunteering
NACARI KENNEDY HOLMES
Waldorf,MD
Summary
Dynamic and results-oriented professional with extensive experience in customer service, merchandising, and store operations. Expertise in leadership, problem-solving, and managing daily retail tasks in fast-paced environments while maintaining exceptional communication and organizational skills. Proficient in data analysis and trend forecasting, ensuring optimal product assortments and driving sales performance. Eager to leverage transferable skills in a new field to foster innovation and success, with a proven history of leading retail sales teams to achieve outstanding results through customer-focused strategies and collaborative team management.
Overview
3
3
years of professional experience
Work History
Merchandise Manager
Five Below
03.2024 - Current
- Manage daily store operations including merchandising, product placement, and planogram execution.
- Oversee staff performance, training, and scheduling to ensure efficient workflow.
- Handle opening and closing duties, cash management, and store security.
- Deliver excellent customer service and resolve any issues promptly.
- Implemented promotional displays, driving customer engagement and increasing foot traffic.
- Managed vendor relationships to ensure timely delivery of merchandise and maintain stock availability.
- Trained team members on visual merchandising standards and best practices for product presentation.
- Conducted regular store audits to assess compliance with merchandising guidelines and operational efficiency.
Cashier
Giant Food
08.2023 - 03.2024
- Processed customer transactions accurately and efficiently.
- Provided friendly, professional service and resolved customer concerns.
- Maintained checkout area cleanliness and followed all cash-handling procedures.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance shopping experience.
- Maintained organized checkout area, streamlining operations for improved workflow and reduced wait times.
- Assisted in training new cashiers on register operations, customer service protocols, and store policies.
- Handled product returns and exchanges following company guidelines to maintain compliance and customer satisfaction.
Style Consultant
Target
03.2023 - 05.2023
- Assisted guests with product selection and maintained organized sales floor displays.
- Supported team goals by completing daily merchandising and stocking tasks.
- Educated customers on current fashion trends and product features effectively.
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
Cashier
Giant Food
09.2022 - 03.2023
- Handled cash, credit, and EBT transactions accurately.
- Delivered prompt, helpful customer service and assisted with problem-solving needs.
- Processed customer transactions efficiently, ensuring accurate cash handling and balance reconciliation.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
Diploma -
Duval High School
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Merchandising
- Inventory Management
- Decision-Making
- Conflict Resolution
- Time Management
- Retail display setup
- Stock replenishment
- Sales analysis
- Shipment processing
- Product pricing
Interests
Timeline
Merchandise Manager
Five Below
03.2024 - Current
Cashier
Giant Food
08.2023 - 03.2024
Style Consultant
Target
03.2023 - 05.2023
Cashier
Giant Food
09.2022 - 03.2023
Diploma -
Duval High School