Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nacer Villalobos

Summary

Proven expertise in engaging guests and elevating dining experiences while efficiently managing cash transactions. Able to converse with people with no social issues.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Stony Brook Medicine
Lake Grove, New York
12.2025 - Current
  • Handle high-volume inbound and outbound patient calls
  • Schedule appointments and manage patient records
  • Provide clear information regarding procedures, services, and inquiries
  • Maintain professionalism and confidentiality in a healthcare setting
  • Collaborate with medical staff to ensure smooth patient communication

Server

Cara Cara Mexican Grill
06.2023 - 01.2026

•Ensure all food is correct and questions are answered correctly

•Maintain a positive attitude and welcome guests

•Engage with other co workers to ensure a smooth night of dining.

  • Provided exceptional customer service, ensuring satisfaction through attentive and friendly interactions.

Retail Sales Associate

Redefine Meal Prep
01.2024 - 03.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained clean and organized sales floor to support efficient customer navigation.
  • Operated point-of-sale system to process transactions accurately and efficiently.
  • Stocked shelves and ensured merchandise was displayed attractively to promote sales.

Server

Margaritas Cafe
07.2022 - 08.2023
  • Provided exceptional customer service by efficiently taking orders and addressing guest inquiries.
  • Collaborated with kitchen staff to ensure timely food delivery and high-quality presentation.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Assisted in training new team members on service protocols and menu knowledge.

Education

High School Diploma -

Manhasset Highschool
Manhasset, NY
06-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Representative

Stony Brook Medicine
12.2025 - Current

Retail Sales Associate

Redefine Meal Prep
01.2024 - 03.2025

Server

Cara Cara Mexican Grill
06.2023 - 01.2026

Server

Margaritas Cafe
07.2022 - 08.2023

High School Diploma -

Manhasset Highschool