Nacera Wynn
Philadelphia,PA
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Dollar General
Ocala, FL
01.2023 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Assistant Manager
McDonald's
Philadelphia, PA
08.2022 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Meat Associate
Giant Food Stores
Ambler, PA
08.2021 - 08.2022
- Supported store initiatives aimed at promoting sustainability by minimizing plastic use in packaging solutions.
- Collaborated with team members to ensure efficient workflow and timely completion of daily tasks.
- Demonstrated excellent knife skills while trimming, cutting, deboning, and portioning various meats.
- Showcased top-quality merchandise through eye-catching packaging materials that reinforced branding efforts.
Clerk
Shoprite Store
Philadelphia, PA
06.2019 - 07.2020
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
High School Diploma -
North Penn Senior High School
Lansdale, PASkills
- Sales monitoring
- Multitasking
- Team building
- Operations Management
- Product branding
- Team motivation
Timeline
Assistant Manager
Dollar General
01.2023 - 06.2024
Assistant Manager
McDonald's
08.2022 - 01.2023
Meat Associate
Giant Food Stores
08.2021 - 08.2022
Clerk
Shoprite Store
06.2019 - 07.2020
High School Diploma -
North Penn Senior High School